Job summary
PLEASE NOTE THIS ROLE IS NOT ELIGIBLE FOR VISA SPONSORSHIP

We have full and part time positions available at The Princess Royal Hospital, on Ward 11.

We are looking for caring, compassionate individuals who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.

We will complete a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive clinical environment with many opportunities for learning and development.

Main duties of the job
An exciting opportunity has arisen for Healthcare Assistants to join the team on Ward 11 at the Princess Royal Hospital

Ward 11 is a fast-paced environment, in which patients are assessed and treated for a variety of medical conditions. The Ward is split between general medicine and renal medicine.

If you think you can help us achieve our goal of being the safest and kindest ward at The Princess Royal Hospital NHS Trust, we would like to hear from you.

Please note if you don't hold the relevant qualifications as detailed in the person specification, there will be a requirement to sit our simple in house Numeracy and Literacy assessments

About us
Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Details
Date posted: 05 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum/ pro rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 223-HEA-831
Job locations: The Princess Royal Hospital, Telford, Apley Castle, Telford, TF1 6TF, United Kingdom

Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification
Qualifications
Essential

• GCSE in Maths and English grade 9-4 (A - C) or Functional Skills Level 1 or higher

Desirable

• NVQ2/3 in Health related subject

Experience
Essential

• Can demonstrate an understanding, through personal statement and interview, of what is required within the role of a Health Care Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these in to practice within their caring role

Desirable

• Previous hospital experience

Communication Skills
Essential

• Evidence of effective verbal/face to face/telephone/written communications and listening skills
• Evidence of the ability to work with others

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: The Shrewsbury and Telford Hospital NHS Trust
Address: The Princess Royal Hospital, Telford, Apley Castle, Telford, TF1 6TF, United Kingdom
Employer's website: http://www.sath.nhs.uk/

Employer contact details
For questions about the job, contact: Ward Manager, Danielle Hughes, danni.hughes@nhs.net, 01952641222

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