Join Our Friendly and Supportive Team at Thorneloe Lodge SurgeryThorneloe Lodge Surgery is a welcoming, family-orientated GP practice committed to delivering exceptional patient care in a supportive and collaborative environment. We are looking for an enthusiastic and experienced Practice Nurse to become part of our growing, forward-thinking team.
Over the past two years, our nursing team has expanded significantly and now consists of an Advanced Clinical Practitioner, two Practice Nurses, a Nurse Associate Student, a Healthcare Assistant and a Phlebotomist. This growth reflects our commitment to investing in our staff, developing new services and creating a positive workplace where every team member is valued.
As part of our close-knit team, you'll enjoy working alongside experienced and approachable colleagues who are passionate about providing high-quality care and supporting one another. We encourage professional development, welcome new ideas and strive to create an environment where you can build your skills, make a real difference to patients and enjoy coming to work each day.
If you're looking for a practice where teamwork, respect and patient-centred care are at the heart of everything we do, we'd love to hear from you.
Main duties of the jobThe post holder will provide and maintain a high standard of nursing care across the whole practice population.
Focus will be to deliver GMS Practice Nurse duties to patients, both reactive and preventative, including those with long term conditions. Skills would include Dressings, Compression Bandaging, Suture & Clip Removal, Wound Management, Phlebotomy, ECGs,General Observations, Injections, Child Health & Immunisations, NHS Health Checks,Cervical Cytology, INR Monitoring, Minor Ops, Contraception, Travel and Routine Vaccines.
The ideal candidate will be able to work autonomously and be responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making in the management of patients. They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures.
About usWe are a bustling organisation, with a team which is a happy family. We respect, listen to and value every member of staff, as each has an important role to play in the organisation.
Job responsibilitiesPosition: PRACTICE NURSE
Accountable to: NURSE MANAGER, PRACTICE MANAGER AND PARTNERS
Hours: 24-30 hours per week (over 3-4 days)
Pay: Dependent on Experience
General Information
Thorneloe Lodge Surgery is situated within the Worcester City locality boundary and provides general medical services to approximately 11,200 patients. The Practice has three partners, 4 salaried GPs, a locum Advanced Nurse Practitioner, Clinical Pharmacist, strong nursing team who are supported by skilled receptionists and administrators.
Job Summary
The Practice Nurse will be responsible for a number of clinical areas such as infection prevention and control, health promotion, well woman and man clinics, as well as actively supporting the practice management team in the reviewing of clinical policy and procedure.
Key responsibilities
Clinical practice- To provide high quality patient care and treatment at all times
- Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being
- To promote and participate in monitoring a safe, therapeutic and comfortable environment
- Work with other health care professionals to monitor, manage and treat long-term conditions in line with national and local policies and practice needs
- To take responsibility for the safe storage and administration of drugs and equipment
- To participate in setting and monitoring standards using evidence passed practice to ensure effecting and safe care
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
- Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care
- Support and manage health needs of women presenting for family planning and cervical cytology consultations
- Implement and participate in vaccination and immunisation programmes for both adults and children
- Advise, support, and administer vaccinations where appropriate for patients travelling abroad
- Promote and deliver evidence-based care for patients presenting with aural conditions
- Meet the needs of patients presenting for opportunistic wound care
Communication- Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
- Anticipate barriers to communication and take action to improve communication
- Act as an advocate when representing patients and colleagues
Delivering a quality service- Recognise and work within own competence and professional code of conduct as regulated by the NMC
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to NSF, NICE guidelines and evidence-based care
- Participate in the maintenance of quality governance systems and processes across the practice
- Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate
- Evaluate the patients response to health care provision and the effectiveness of care
- Support and participate in shared learning across the practice and wider organisation
- Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis)
- Participate in the performance monitoring review of the team, providing feedback as appropriate
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
- Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
Team working- Understand own role and scope, and identify how this may develop over time
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
- Prioritise own workload and ensure effective time-management strategies are embedded within own practice
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team
Management of risk- Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Ensure safe storage, rotation and disposal of vaccines and drugs
- To undertake mandatory and statutory training requirements
- Apply infection-control measures within the practice according to local and national guidelines
Organisational- To maintain accurate records and data using the EMIS WEB clinical computer system
- Review and process data using accurate Read codes to ensure accurate retrieval for monitoring and audit processes
- Manage information searches using patient databases, for example, the retrieval of relevant information for patients on their condition
- To provide reliable and up to date information to support consultations/patient conditions
- Understand all aspects of Data Protection, Confidentiality and the responsibility of self and others regarding the Freedom of Information Act
- Record and report all significant events and clinical incidents
- Maintain established reporting, communication and documentation
- Maintain current NMC registration adhering to NMC code at all times.
Learning and development- Act as mentor to health care assistants, student nurses and student nurse associates if appropriately qualified
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
- Assess own learning needs and undertake learning as appropriate
- Make effective use of internal and external learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
- Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning
Equality and diversity- Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity
- Enable others to promote equality and diversity in a non-discriminatory culture
- Support people who need assistance in exercising their rights
- Monitor and evaluate adherence to local chaperoning policies
- Act as a role model in the observance of equality and diversity good practice
- Accept the rights of individuals to choose their care providers, participate in care and refuse care
- Assist patients from marginalised groups to access quality care
- Maintain and respect the privacy, dignity and beliefs of patients, carers and colleagues at all times
- Support the diversity, equality and rights of patients in line with practice policy and procedure.
- To behave in a manner which is non-judgemental, respectful and welcoming to all patients and visitors to the practice at all times
Health & Safety- Maintain a healthy and safe working environment in line with national, local and practice policy, procedure and guidelines
- Maintain an awareness of safe practice and assessment of risk.
Job description
Job responsibilitiesPosition: PRACTICE NURSE
Accountable to: NURSE MANAGER, PRACTICE MANAGER AND PARTNERS
Hours: 24-30 hours per week (over 3-4 days)
Pay: Dependent on Experience
General Information
Thorneloe Lodge Surgery is situated within the Worcester City locality boundary and provides general medical services to approximately 11,200 patients. The Practice has three partners, 4 salaried GPs, a locum Advanced Nurse Practitioner, Clinical Pharmacist, strong nursing team who are supported by skilled receptionists and administrators.
Job Summary
The Practice Nurse will be responsible for a number of clinical areas such as infection prevention and control, health promotion, well woman and man clinics, as well as actively supporting the practice management team in the reviewing of clinical policy and procedure.
Key responsibilities
Clinical practice- To provide high quality patient care and treatment at all times
- Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being
- To promote and participate in monitoring a safe, therapeutic and comfortable environment
- Work with other health care professionals to monitor, manage and treat long-term conditions in line with national and local policies and practice needs
- To take responsibility for the safe storage and administration of drugs and equipment
- To participate in setting and monitoring standards using evidence passed practice to ensure effecting and safe care
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
- Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care
- Support and manage health needs of women presenting for family planning and cervical cytology consultations
- Implement and participate in vaccination and immunisation programmes for both adults and children
- Advise, support, and administer vaccinations where appropriate for patients travelling abroad
- Promote and deliver evidence-based care for patients presenting with aural conditions
- Meet the needs of patients presenting for opportunistic wound care
Communication- Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
- Anticipate barriers to communication and take action to improve communication
- Act as an advocate when representing patients and colleagues
Delivering a quality service- Recognise and work within own competence and professional code of conduct as regulated by the NMC
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to NSF, NICE guidelines and evidence-based care
- Participate in the maintenance of quality governance systems and processes across the practice
- Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate
- Evaluate the patients response to health care provision and the effectiveness of care
- Support and participate in shared learning across the practice and wider organisation
- Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis)
- Participate in the performance monitoring review of the team, providing feedback as appropriate
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
- Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
Team working- Understand own role and scope, and identify how this may develop over time
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
- Prioritise own workload and ensure effective time-management strategies are embedded within own practice
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team
Management of risk- Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Ensure safe storage, rotation and disposal of vaccines and drugs
- To undertake mandatory and statutory training requirements
- Apply infection-control measures within the practice according to local and national guidelines
Organisational- To maintain accurate records and data using the EMIS WEB clinical computer system
- Review and process data using accurate Read codes to ensure accurate retrieval for monitoring and audit processes
- Manage information searches using patient databases, for example, the retrieval of relevant information for patients on their condition
- To provide reliable and up to date information to support consultations/patient conditions
- Understand all aspects of Data Protection, Confidentiality and the responsibility of self and others regarding the Freedom of Information Act
- Record and report all significant events and clinical incidents
- Maintain established reporting, communication and documentation
- Maintain current NMC registration adhering to NMC code at all times.
Learning and development- Act as mentor to health care assistants, student nurses and student nurse associates if appropriately qualified
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
- Assess own learning needs and undertake learning as appropriate
- Make effective use of internal and external learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
- Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning
Equality and diversity- Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity
- Enable others to promote equality and diversity in a non-discriminatory culture
- Support people who need assistance in exercising their rights
- Monitor and evaluate adherence to local chaperoning policies
- Act as a role model in the observance of equality and diversity good practice
- Accept the rights of individuals to choose their care providers, participate in care and refuse care
- Assist patients from marginalised groups to access quality care
- Maintain and respect the privacy, dignity and beliefs of patients, carers and colleagues at all times
- Support the diversity, equality and rights of patients in line with practice policy and procedure.
- To behave in a manner which is non-judgemental, respectful and welcoming to all patients and visitors to the practice at all times
Health & Safety- Maintain a healthy and safe working environment in line with national, local and practice policy, procedure and guidelines
- Maintain an awareness of safe practice and assessment of risk.
Person Specification
QualificationsEssential- Registered General Nurse
- Recognised qualification to diploma level or above
- A demonstrable commitment to professional development
Desirable- Clinical supervision training and experience
- Mentor/teaching qualification
Knowledge and SkillsEssential- Effective communication and interpersonal skills
- Knowledge and understanding of current national developments and trends in health care, quality assurance and practice development
- Assess and develop risk management protocols
- Implement strategies for quality assurance and quality audit
- Evidence of innovative practice
- Computer literate
- Clinical skills childhood immunisation, cervical screening, ear care, phlebotomy
- Knowledge of Patient Group Directives and associated policy
- Change-management skills and ability to support patients to change lifestyle
- Communication skills, both written and verbal
- Ability to communicate difficult messages to patients and families
- Negotiation and conflict management skills
- IT skills
- Awareness of Clinical Governance issues in Primary Care
Desirable- Experience of working with new technologies in health care practice
- Understanding of clinical coding in general and Read coding in particular
- Understanding of the health needs assessment process
- Experience of EMIS WEB, DOCMAN and abtrace
- Travel Vaccinations
- Experience of teaching and mentorship in a clinical setting
Qualities and AttributesEssential- Able to demonstrate enthusiasm to developing nursing skills
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
OtherEssential- Able to demonstrate enthusiasm to developing nursing skills
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
ExperienceEssential- Minimum 2 years post registration experience
- Involvement in implementing and using protocols and clinical guidelines
- Experience of audit
- Experience of working in accordance with the NMC Code of Professional Conduct
- Experience of EMIS WEB Clinical Systems
- Experience of multi-skilled approach to Chronic Disease Management (Long Term Conditions)
- Experienced in phlebotomy, ECGs, Dressings, Compression management, and injection skills.
Desirable- Experience managing chronic respiratory conditions, such as asthma and COPD.
- Experience in spirometry and FENO testing and interpretation.
- Clean driver's licence with access to a car to facilitate home visits.
- Experience of working within the general practice or community setting.
Person Specification
QualificationsEssential- Registered General Nurse
- Recognised qualification to diploma level or above
- A demonstrable commitment to professional development
Desirable- Clinical supervision training and experience
- Mentor/teaching qualification
Knowledge and SkillsEssential- Effective communication and interpersonal skills
- Knowledge and understanding of current national developments and trends in health care, quality assurance and practice development
- Assess and develop risk management protocols
- Implement strategies for quality assurance and quality audit
- Evidence of innovative practice
- Computer literate
- Clinical skills childhood immunisation, cervical screening, ear care, phlebotomy
- Knowledge of Patient Group Directives and associated policy
- Change-management skills and ability to support patients to change lifestyle
- Communication skills, both written and verbal
- Ability to communicate difficult messages to patients and families
- Negotiation and conflict management skills
- IT skills
- Awareness of Clinical Governance issues in Primary Care
Desirable- Experience of working with new technologies in health care practice
- Understanding of clinical coding in general and Read coding in particular
- Understanding of the health needs assessment process
- Experience of EMIS WEB, DOCMAN and abtrace
- Travel Vaccinations
- Experience of teaching and mentorship in a clinical setting
Qualities and AttributesEssential- Able to demonstrate enthusiasm to developing nursing skills
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
OtherEssential- Able to demonstrate enthusiasm to developing nursing skills
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
ExperienceEssential- Minimum 2 years post registration experience
- Involvement in implementing and using protocols and clinical guidelines
- Experience of audit
- Experience of working in accordance with the NMC Code of Professional Conduct
- Experience of EMIS WEB Clinical Systems
- Experience of multi-skilled approach to Chronic Disease Management (Long Term Conditions)
- Experienced in phlebotomy, ECGs, Dressings, Compression management, and injection skills.
Desirable- Experience managing chronic respiratory conditions, such as asthma and COPD.
- Experience in spirometry and FENO testing and interpretation.
- Clean driver's licence with access to a car to facilitate home visits.
- Experience of working within the general practice or community setting.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional informationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
