Job summary
Are you passionate about making a real difference to people's lives? We are looking for an enthusiastic and compassionate Proactive Care Lead to join our neighbourhood team and help shape a more responsive, preventative approach to care. Working with people who have complex and long-term health and social care needs, you will bring together professionals from across primary care, community, acute, mental health and voluntary sector services to ensure individuals receive the right support at the right time.

This is an exciting opportunity to lead meaningful change, helping people to remain independent, improve their wellbeing and avoid unnecessary hospital admissions. You will build strong relationships, champion person-centred care, and work alongside partners to reduce health inequalities and improve outcomes for our local population.

The successful candidate will be an experienced clinician with excellent communication and leadership skills, a collaborative approach, and a genuine passion for delivering high-quality integrated care within the community.

Join us and play a key role in developing proactive neighbourhood care that supports people to live healthier, more independent lives.

Please be advised the interviews for this post will take place week commencing 02/11/2026.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job
The Proactive Care Lead will provide clinical and operational leadership to support the delivery of proactive, preventative care across the neighbourhood. Working closely with multidisciplinary teams and system partners, the post holder will identify and coordinate care for individuals with complex health and social care needs, ensuring timely interventions that promote independence, improve outcomes and reduce avoidable hospital admissions. The role will lead service development, support population health management approaches, drive quality improvement initiatives, and champion person-centred care to address health inequalities and enhance the experience of patients and carers. Through strong leadership and collaborative working, the Proactive Care Lead will play a key role in developing integrated neighbourhood services and delivering sustainable models of care.

About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities
Provide leadership for proactive care across the neighbourhood, working with multidisciplinary teams and partner organisations to identify and support patients with complex needs. The post holder will coordinate personalised care, lead service improvement, promote integrated working and improve outcomes through a preventative, person-centred approach.

• Lead the strategic development, implementation and evaluation of proactive care services across Integrated Care and community settings, ensuring alignment with organisational, Integrated Care System and national priorities.
• Lead the development of proactive, preventative and anticipatory models of care for individuals with complex and long-term health and care needs.
• Contribute to service transformation programmes designed to improve integration between health, social care, mental health, acute and voluntary sector partners.
• Develop and implement policies, pathways, standards and operating procedures relating to proactive care, clinical case management and personalised care planning alongside operational leads.
• Act as a subject matter expert, providing specialist clinical, professional and strategic advice to senior leaders and system partners to transform delivery in line with NHS 10 year plan.
• Lead the development of innovative and evidence-based models of care that improve patient outcomes, reduce health inequalities, enhance admission avoidance and reduce length of stay.

Person Specification
Qualifications
Essential

• Registered healthcare professional (RGN, HCPC or equivalent professional registration).
• Independent prescribing and Advanced Health assessment qualification
• Degree-level qualification or equivalent experience.
• Evidence of continuing professional development.
• Leadership and management qualification or equivalent experience.
• Master's level study or working towards Master's level qualification, or equivalent experience.
• Training in quality improvement, service redesign, population health management or personalised care.

Desirable

• Coaching, mentoring or supervision qualification.
• Project or programme management qualification.
• Teaching and assessing qualification.
• Coaching qualification

Experience
Essential

• Significant experience within community, primary care, integrated care or neighbourhood services.
• Experience leading multidisciplinary teams and managing change across organisational boundaries.
• Experience of service transformation and implementation of new models of care.
• Experience developing and delivering personalised care and support planning.
• Experience of partnership working across health, social care, voluntary and community sectors.
• Experience of leading quality improvement programmes and service evaluation.
• Experience managing complex clinical or operational situations

Desirable

• Experience of working within an Integrated Care System.
• Experience of Population Health Management approaches.
• Experience of securing and evaluating programme outcomes

Knowledge
Essential

• Extensive knowledge of personalised care, proactive care and anticipatory care approaches.
• Understanding of integrated neighbourhood working and place-based care models.
• Knowledge of clinical governance, safeguarding and risk management.
• Understanding of current NHS policy, integrated care and neighbourhood transformation agendas, National neighbourhood health programme
• Knowledge of reducing health inequalities and addressing wider determinants of health.

Desirable

• Knowledge of population analytics and outcomes measurement.
• Knowledge of research and evaluation methodologies.
• Experience of admission avoidance, anticipatory care planning, personalised care and support planning, and proactive interventions to improve patient outcomes.
• Experience developing, implementing and evaluating personalised care, proactive care or population health management approaches/risk stratification.

Skills
Essential

• Strong strategic and operational leadership skills.
• Excellent communication and influencing skills.
• Ability to build effective relationships across organisational boundaries.
• Ability to analyse and interpret complex data and information.
• Ability to develop policies, pathways and service standards.
• Skilled in presentation, facilitation and report writing.
• Ability to manage competing priorities and deliver agreed objectives.
• Strong problem-solving and decision-making skills.
• Competent IT and digital skills.
• A full UK driving license

Desirable

• Advanced project management skills.
• Experience of workforce development and educational programme design.

Commitment to Trust Values and Behaviours
Essential

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).