Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Employers should note that visa applications are assessed against the Immigration Rules in force at the time of application. There is no guarantee that roles meeting current eligibility or salary thresholds will continue to do so in future

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker, Band 3 Senior Clinical/AHP Support Worker or Band 4 AHP Support Worker/Technician roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Main duties of the job
The primary role of a Senior Clinical Support Worker is to assist, support and work in collaboration with the Registered Nurse and the wider multidisciplinary team; in order to provide a safe and holistic approach to person-centred care.

The Senior Clinical Support Worker should actively contribute to the health and well-being of patients, staff and service users and be able to communicate effectively with sensitivity and compassion. They should be able to work independently within their sphere of nursing while under the supervision of registered nurses. Senior Clinical Support Workers should demonstrate a level of skill and understanding which enables them to undertake specific skills and tasks delegated by the registered nurse and in accordance with relevant procedures, guidelines and policies at UHNM. They will be required to undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

Key to this role is flexibility with the requirement for staff to work variable shifts over 5 days a week

About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities
See attached JD

Key Areas/Tasks

• It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.
• Communicate and report any changes or information relating to the patient to the Registered Nurse.
• Communicate appropriately with patients and visitors to the Ward or Department.
• Always portraying a professional and respectful manner.
• To receive patients, visitors and staff in a calm, friendly and efficient manner
• Exchanges factual information with patients using reassurance, tact and empathy.
• Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.
• Maintenance of computer and manual information systems.
• To request case notes and provide a tracing service.
• Occasionally participates in audits, surveys, research and development activities.
• The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and do on-going training as determined by the Trust and/or by their line manager.
• All new health care staff are required to complete both Corporate and Care Coach Induction within their first week of employment.
• Have a duty to respond and report patients condition in a timely manner. This will include judgements involving facts.
• Hold basic keyboard skills.
• Dexterity to undertake nursing care procedures as appropriate.
• Under direct or non-direct supervision of a Registered Nurse as deemed appropriate and will assist with all aspects of essential patient care.
• Provision of personal care to patients.
• Respects patient privacy and dignity at all times.
• Prepares equipment/s for medical and nursing staff to use during procedures.
• Assist medical and nursing staff with procedures as required.
• Act as a chaperone, supporting patients undergoing examinations or procedures.
• Escort patients to other areas of the Trust as directed by the Registered Nurse.
• Follows policies and may participate in discussion on proposed changes to procedures.
• Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.
• Engages with individual training programs and local protocols, checks and cleans equipment/s.
• Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.
• Demonstrates their own duties to new starters and bank / agency staff.
• Adheres to Trust Standards of Dress policy.
• Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate.
• Will have a delegated workload within the remit of their capabilities.
• Turns, maneuvers patients for toileting, and bathing using appropriate aids.
• Concentrates on personal care duties and can follow a routine.
• Care of terminally ill patients and supports in the event of a patients death.
• The post holder may be exposed to bodily fluids.
• Support and Assist New Staff- Buddy System/Care Certificate Supervisor (Training available via ESR)
• Health & Safety
• The post holder is expected to ensure a healthy and safe environment exists in all departments at all times. She/he is expected to take reasonable care of her/his acts or omissions. The Trust policies and statutory regulations must be always adhered to.
• The post holder is required to observe the ward/departmental procedures including sickness/absence reporting, dress code and annual leave booking.
• Confidentiality
• Attention is drawn to the confidentiality aspects of this post. Any breach of confidence may result in disciplinary proceedings, which could result in dismissal and may also result in civil action for damages.

Person Specification
Experience
Essential

• Minimum of 12 months care experience

Desirable

• Gynae Outpatient clinic experience

IT Experience
Essential

• Proficient in the use of Microsoft office: Word, Excel, access and Power-point

Essential qualifications
Essential

• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level. Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 in Listening/speaking/reading & Level 6.5 in Writing)
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Desirable

• Previous experience in Gynaecology
• Previous experience in Colposcopy or Hysteroscopy clinic settings
• Care Certificate or must complete within 12 weeks of commencing employment

Understanding and communication
Essential

• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues
• Ability to prioritise workload in response to service need

Desirable

• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).