Voy
Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.

Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality.

The Opportunity
Morelife is a national provider of evidence-based, psychologically informed weight management and stop smoking support, delivered face to face and digitally across the UK and beyond. As our Head of Clinical, you will own clinical leadership, performance and quality across every contract we deliver, and you will be our most senior regulatory voice as the Nominated Individual for the CQC. Reporting to the COO and sitting on the Senior Leadership Team, you will shape the direction of our clinical model, lead and develop a high-performing clinical team, and make sure the people we support receive safe, effective and compassionate care.

What you’ll do

• Set the strategic direction for all clinical services, ensuring our clinical model is ambitious, evidence-based and aligned with organisational goals
• Build and lead a high-performing clinical team, recruiting, training and mentoring staff to a consistently high standard of practice
• Hold overall accountability for clinical outcomes and KPI achievement across all contracts, working with the Head of Operations to drive improvement wherever performance falls short
• Act as the CQC Nominated Individual and Clinical Safety Officer, partnering with the Registered Manager and the Voy Compliance team to keep us inspection-ready and compliant
• Set and maintain clinical protocols, own the auditing of clinical outcomes, and oversee safeguarding, incident reporting and clinical risk management
• Take direct ownership of complex clinical cases, providing hands-on guidance and decisions where clinical staff need escalation support
• Lead clinical input into the Morelife app and the digital adaptation of our behaviour change curriculum, and direct research and evaluation that is published and presented
• Sit on the Senior Leadership Team as the senior clinical voice, supporting business development with clinical data, case studies and tender input, and representing Morelife with ICBs, local authorities and NHS trusts

Who you are

• 5+ years of experience in clinical leadership in a senior role, including managing clinical teams and developing evidence-based clinical programmes
• A relevant clinical qualification in obesity medicine, nutrition, psychology or a related field, with substantial experience in weight management or behaviour change services
• Hands-on experience of CQC management, including regulatory compliance, inspection readiness, clinical governance, safeguarding and incident reporting, and eligible for and willing to hold CQC Nominated Individual status
• Confident analysing clinical, operational and patient outcome data, and comfortable using Microsoft Office, CRM systems and electronic health records
• A strategic thinker who can align clinical services, protocols and improvement plans with organisational goals
• A strong communicator who can explain complex clinical information clearly to patients, staff, commissioners and senior stakeholders
• Calm, effective and solutions-focused when managing complex cases, clinical risks or service pressures
• Committed to patient-centred care, continuous learning and research-informed practice, and shares our values of caring, accountability and expertise