Job summary
Working as part of the Hospice Dementia Service, the Dementia Support Worker will provide practical, emotional and educational support to people living with dementia and their family carers.

The post holder will manage an allocated caseload, undertaking reviews, identifying changing needs, coordinating support and helping individuals access appropriate health, social care, hospice and community services. They will work closely with the Dementia Care Lead and wider multidisciplinary teams to promote wellbeing, maintain independence and support future care planning.

The role will also contribute to dementia education, carer support programmes and service development, acting as a resource for staff, volunteers and carers.

Main duties of the job

• Manage an allocated caseload of people living with dementia and their carers, providing person-centred support, regular review and ongoing coordination of care.
• Undertake holistic assessments, identifying needs, risks and factors affecting wellbeing, independence and quality of life.
• Recognise deterioration, emerging risks or changes in need, taking appropriate action and escalating concerns when required.
• Contribute to decisions regarding escalation of support, transfer to the moderate-severe caseload, referral to specialist services or planned discharge from the service.
• Provide emotional support, practical guidance and information to people living with dementia and those important to them.
• Support individuals and families to navigate and access appropriate health, social care, hospice and community resources.
• Encourage future care planning and ensure individuals are connected to the most appropriate support as their needs change.
• Identify and respond appropriately to safeguarding concerns in accordance with organisational policies and procedures.

About us
Wakefield Hospice is a charity providing specialist palliative and end-of-life care for people across the Wakefield district living with life-limiting illnesses. For over 35 years, the Hospice has delivered expert clinical care, emotional support, and bereavement services to patients and their families, helping people achieve the best possible quality of life when they need it most.

It is a purpose-built specialist palliative care unit, registered for 16 beds. We have a dementia day service, wellbeing, bereavement support and education.

Contract: Permanent
Working pattern: Part-time
Salary: £14.41 to £15.81 an hour
Closing date: 20 November 2026

Essential

• NVQ Level 3 in Health and Social Care or equivalent.
• Evidence of dementia awareness training.
• Experience of supporting people living with dementia and/or family carers.
• Good IT skills, including electronic record keeping.
• Full UK driving licence and access to a vehicle for work purposes.
• Ability to work independently and manage competing priorities.
• Excellent communication and interpersonal skills.

Desirable

• Level 3 Dementia Care qualification or willingness to undertake.
• Experience working within community settings.
• Experience using SystmOne.
• Experience delivering education or group-based interventions.
• Knowledge of palliative and end of life care principles.
• Safeguarding Adults training.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contact: Janet Millard, Director of Care Services, janet.millard@wakefieldhospice.co.uk, 01924331400

Apply through our website.