Job summary
Help shape the next chapter at WellBN. This is a unique opportunity to join WellBN's Senior Leadership Team at an important point in our journey. We are looking for an experienced, compassionate and forward-thinking clinical leader to help shape our clinical services, support our teams and improve outcomes for the diverse communities we serve. We're looking for an inspirational clinical leader with significant experience in primary care, a passion for improving quality and patient outcomes, and a proven ability to lead change. You'll be collaborative, approachable and visible, able to engage and motivate clinicians whilst building strong relationships across the organisation and with system partners. This is an opportunity to make a lasting impacthelping to shape WellBN's future, influence local healthcare and create a positive, supportive culture where patients, colleagues and communities can flourish. If you're motivated by purpose and excited by the opportunity to lead meaningful clinical transformation, we'd love to hear from you.

Main duties of the job
Working closely with the GP Partners and fellow Directors, you will provide strategic clinical leadership across the organisation, ensuring the delivery of safe, effective, high-quality and patient-centred care. You will lead clinical quality, governance and innovation, support multidisciplinary teams, champion continuous improvement and help shape the future direction of our clinical services.

About us
WellBN is a community-focused GP partnership providing inclusive, high-quality primary care to patients across Brighton & Hove. We are committed to reducing health inequalities and delivering accessible, compassionate healthcare to the diverse communities we serve. We have a proud history of supporting some of the city's most vulnerable populations and of working collaboratively with local partners to improve health outcomes. At the same time, we recognise that the organisation has faced significant challenges in recent years. We believe in being open about those challenges and are committed to learning from them. Today, WellBN is focused on rebuilding trust, strengthening our culture and creating a sustainable future for both our patients and our colleagues. We are investing in our people, improving the way we work and embedding strong governance and leadership to support continuous improvement. This is an exciting opportunity to join WellBN at an important stage in its journey. We are looking for a Director who shares our values, can inspire confidence, and will help shape the next chapter of our organisation as we continue to deliver outstanding care to our communities.

Job responsibilities

• The Director of Clinical Services is the executive lead for the design, delivery and continuous improvement of the practice's clinical operating model. The postholder leads the multidisciplinary clinical workforce, patient access, long-term condition services, quality improvement and clinical transformation. Medicines optimisation remains the responsibility of the Director of Medicines & Governance, with whom this role works closely.
• Clinical Leadership - Lead clinical services across all sites. Develop the clinical operating model. Promote evidence-based, patient-centred care. Drive innovation and continuous improvement.
• Clinical Operations - Lead day-to-day clinical operations. Manage clinical team leaders. Ensure effective workforce deployment. Coordinate services across all sites.
• Patient Access and Service Delivery - Lead triage and same-day access. Oversee clinic templates and appointment systems. Improve continuity of care.
• Long-Term Conditions and Population Health - Lead LTC services and recall systems. Support QOF and enhanced services. Improve population health management.
• Clinical Workforce - Lead workforce planning and development. Support supervision and succession planning. Promote staff wellbeing.
• Quality, Governance and Patient Safety - Lead quality improvement. Support CQC readiness. Oversee patient safety and incident learning. Work alongside the Director of Medicines & Governance on shared governance priorities.
• Performance and Transformation - Monitor KPIs. Lead clinical transformation. Use data to improve outcomes and efficiency.
• External Representation - Represent the practice across the PCN, ICB and wider NHS.

Person Specification
Professional Registration
Essential

• Current professional registration (GMC, NMC or HCPC as appropriate).

Experience
Essential

• Senior clinical leadership experience in primary care.
• Experience leading multidisciplinary teams.
• Knowledge of NHS primary care, CQC and QOF.
• Excellent leadership and communication skills.

Desirable

• Experience of service redesign and transformation.

Qualifications
Desirable

• Postgraduate or leadership qualification.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).