Job summary
The Welsh Blood Service (WBS) provides blood products to NHS Hospitals across Wales and is currently recruiting a full time Clinic Collection Assistant.From the members of the public who make incredible, life-saving donations to the dedicated members of our team who make it happen - people are essential to the service we provide. You could help us change lives.The role is diverse and will include , welcoming donors, testing donors to see if they are able to give blood on that day, taking blood, maintaining records and offering basic clinical advice and aftercare. You will also be loading/unloading and assembling mobile donation equipment. You will need to be comfortable with the sight of blood.

You must be able to travel to undertake the duties of the post at various locations. WBS fleet vehicles, team minibus and equipment vehicles are provided.We will give you all the technical training you need to perform venepuncture (using needles to take blood), so you don't need a medical background. However, you will need to demonstrate excellent customer service skills and have a friendly and flexible approach which will make donors feel welcome at ease and valued.Work hours are varied and include long days, Bank Holiday and weekend working.There will be a requirement for you to work in various settings and also on the mobile donation unit.

Main duties of the job
The role will deliver both excellent customer service and direct care to donors throughout the blood donation process. You will be working as part of a multi-skilled team committed to creating a caring environment and excellent customer service experience whilst identifying and meeting the expectation of individual donors so that blood is donated safely and donors are encouraged to return. This will include delivering high standards in customer service, performing venepuncture and driving duties.

Working to agreed clinical and quality standards and procedures to safeguard donor and patient safety.

It will be the requirement of the post holder to develop skills in the areas of venepuncture, donor screening, meeting and greeting, appointment management and reconciliation in addition to core skills.

There will be a requirement for all staff to flex through various teams and blood collection facilities such as blood mobiles, static sites and community clinics covering a large geographical area.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us
At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.

As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027--an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.

Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.

Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each other--ensuring we deliver the highest standards of care while continuously striving to improve.

If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.

Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

There are hours available part time and full time

Qualifications and Knowledge
Essential

• Level 3 qualification; or equivalent experience e.g. evidence of autonomous practice
• Must hold a full manual UK driving licence with no more than 3 penalty points
• Must hold a Category C1 & D1 driving licence or commit to undertaking training to obtain the licence within 6 months of start date

Experience
Essential

• Experience of working within a customer focused environment. Experience of working in a team. Experienced in dealing with sensitive or confidential matters.

Desirable

• Experience of working with people at all levels. Experience of using local systems, e.g. DATIX, ESR, Blood Establishment Computer System or other bespoke systems.

Skills and Attributes
Essential

• Good communication, written and numeracy skills. Ability and dexterity to undertake venepuncture. Able to work methodically and accurately and follow instructions. Demonstrate the ability to promote and foster good working relationships within a team. Standard keyboard/IT skills. Confident in the use of automated equipment. Ability to work under pressure. Able to work methodically and accurately. Ability to work on own initiative and manage own workload. Good organisational skills.

Desirable

• Level 1 to 5 Welsh Language skills in understanding, speaking, reading, and writing. Other

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).