Job summary
Are you looking for a new challenge? Do you have excellent communication skills and a caring, compassionate approach?

Join our Bladder and Bowel Care Service and make a real difference to patients' lives across Islington and Haringey. The role involves assessing and reviewing the care needs of patients receiving continence products, and implementing care plans through established Care Pathways. This is a rewarding opportunity to support patients in improving their health and quality of life.

Main duties of the job

• Undertake continence assessment of new patients referred to bladder and bowel care service with bladder and or bowel problems and to undertake clinical procedures when necessary, including bladder scanning and external urinary sheaths.
• Follow up patients who are on a Care Pathway and update as necessary. Identify changes in patient's conditions and recognise within their capabilities, where significant changes in the care plan are required and report these back to a qualified nurse or physiotherapist responsible for that patient's care.
• Work together with other team members to help deliver education and training programmes in Bladder and Bowel Care within Residential and Nursing Home settings.
• Keep up to date and accurate electronic patient records.
• Work unsupervised, organise own workload and establish priorities.
• Liaise effectively with members of the wider multidisciplinary team.
• Regularly participate in clinical supervision, staff appraisal and keep up to date with mandatory training.
• Be willing to expand knowledge and skills by undertaking further training as highlighted in annual appraisal.
• When requested, participate in clinical audit activities to promote the development of patient centred care within Bladder and Bowel Care.
• Submit statistical information as requested.
• Participate in the orientation of new staff.

Clinical Responsibilities

• Undertake continence assessments for new patients referred to the Bladder and Bowel Care Service with bladder and or bowel problems.
• Perform clinical procedures as required, including bladder scanning and fitting external urinary sheaths.
• Follow up patients on agreed care pathways, monitoring progress and updating care plans as necessary.
• Identify changes in patients' conditions and escalate concerns or significant changes in care needs to the responsible nurse or physiotherapist.
• Provide continence advice and support to patients, carers, relatives, and other healthcare professionals.
• Plan and deliver care within own level of competence.
• Carry out continence assessments, reassessments, health promotion, and ongoing management within care homes, clinics, and community settings.

Professional Responsibilities

• Promote confidence and trust by maintaining high standards of professional conduct, appearance, and behaviour.
• Work collaboratively within the multidisciplinary team and alongside partner agencies.
• Maintain patient confidentiality in line with organisational policies and data protection requirements.
• Communicate effectively with patients, relatives, carers, and colleagues to support high-quality patient care.
• Support and participate in clinical audit and service improvement activities.

Education and Training

• Support the continence nursing team in delivering education and training programmes within residential and nursing home settings.
• Contribute to raising awareness and improving best practice in bladder and bowel care.

Administrative and Service Responsibilities

• Maintain accurate and up-to-date electronic patient records.
• Work independently, organising and prioritising workload effectively.
• Liaise with members of the wider multidisciplinary team to ensure coordinated patient care.
• Participate in clinical supervision, appraisal processes, and mandatory training.
• Undertake additional training and development opportunities identified through appraisal and personal development plans.
• Participate in clinical audits and quality improvement initiatives to enhance patient-centred care.

Person Specification
Education and Qualifications
Essential

• NVQ Level 3 in care or equivalent
• Maths and English level 1

Desirable

• Completion of Care Certificate

Skills and Abilities
Essential

• Basic computer skills
• To evaluate and sustain changes for practice
• Previous experience of own commitment to clinical practice
• To be able to function well in times of pressure by prioritising and planning own workload
• The ability to communicate effectively with patients and carers
• Excellent oral and written communication skills
• Willingness to undertake regular updates in mandatory training in accordance with Trust procedures
• Ability to work as part of a team
• Have an understanding of the concepts of confidentiality and equal opportunities

Desirable

• Effective research, audit and evaluation skills
• Advanced communication and interpersonal skills

Knowledge and Experience
Desirable

• Continence assessments and reassessments
• Bladder scanning
• External urinary sheath system
• Female catheterisation
• Male catheterisation

Personal Qualities
Essential

• Commitment and adherence to the Equality Act
• Understanding of the Trust Values
• Flexible in approach and ability to respond to change in work practices
• Ability to travel across borough independently

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details
Employer name: Whittington Hospital NHS Trust
Address: River Place Health Centre, River Place, Essex Road, London, N1 2DE, United Kingdom
Employer's website: https://www.whittington.nhs.uk/

For questions about the job, contact: Pauline Koroma, Clinical and Operational Lead for Bladder and Bowel, pauline.koroma3@nhs.net

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