Salary: £40,000.00-£50,000.00 per year
Shift and Schedule: Monday-Friday 9:00am - 5:00pm - 40 hours
Location: Remote with nationwide travel as required, including to Keys Health Office (Nettleham, Lincolnshire)
Full Job Description
Do you want to make a difference?

Are you ready for a new challenge?

Can you work in a team that's supporting world class healthcare for people with ADHD?

If you have answered YES to these questions, we have a great opportunity for you!

Company Description:
Want to be part of a healthcare revolution? Keys isn't just changing lives – we're transforming the entire narrative around neurodiversity by being a key partner to the NHS through our provider organisations: ADHD 360, Autism 360 and Mable. We provider ADHD and Autism diagnosis and treatment, and speech and language services on behalf of the NHS. We're on a mission to provide innovative, patient-centred services and make neurodiversity something to celebrate, not hide.

Job Summary:
We're looking for an experiences NHS Contracts Manager to join our growing team and play a key role in shaping and managing our provider partnerships. As our NHS Contracts Manager, you will lead on developing and managing contracts whilst maintaining compliance with NHS standards, reporting requirements and financial regulations. This is a collaborative role where you'll be working closely with clinical, commissioning, finance and digital colleagues.

Keys provides high-quality care, education and health services across the UK, supporting children, young people and adults to achieve positive outcomes. The Keys Health division includes ADHD 360, Autism 360, and Mable, delivering assessment, diagnosis and treatment for neurodiverse children and adults.

Essential Duties and Responsibilities:

• Support the development, negotiation, and management of service contracts with NHS and non-NHS commissioners.
• Ensure contracts comply with statutory, regulatory, and NHS policy and process requirements.
• Develop contract documentation, Key Performance Indicators (KPIs), indicative activity plans (IAPs), and service specifications.
• Monitor contract performance, resolve issues, and implement contract variations when necessary.
• Analyse contract performance against KPIs, IAPs and SLAs, flagging and addressing underperformance.
• Provide reports and insights to senior leadership, commissioning, and finance teams.
• Liaise with Data and Digital colleagues to ensure reporting requirements are met.
• Coordinate and attend contract review meetings with providers and internal stakeholder
• Act as the key contact for providers on contractual matters.
• Collaborate with commissioning, clinical, finance, and legal teams to ensure integrated contract oversight.
• Maintain constructive relationships with ICBs, Trusts, and independent sector providers.
• Ensure all contracts adhere to Standing Financial Instructions, procurement law, and NHS standard terms.
• Support audits and due diligence processes.
• Keep up to date with NHS England and DHSC guidance on contracting
• Identify and research new business opportunities via tender portals
• Support the Bid Team to determine whether opportunities are viable as part of ‘bid/no bid’ decision-making.
• Support budget holders and finance teams in aligning contract values with financial plans.
• Monitor contract spend, forecast expenditure and support cost improvement where required.

Qualifications and Experience:

• Educated to degree level or equivalent experience.
• Experience in NHS contracting, commissioning, or commercial healthcare roles.
• Knowledge of NHS standard contracts and procurement regulations.
• Strong communication, negotiation, and analytical skills.

Competencies:

• Excellent communication, interpersonal and stakeholder management skill.
• Ability to interpret and apply complex policy and contractual frameworks.
• Understanding of using data and reporting requirement.
• Skilled in Microsoft Office, particularly Excel and contract monitoring tools.

Benefits:

• 28 days annual leave plus bank holidays
• Birthday off
• Holiday Purchase Scheme
• Employer’s pension contribution above minimum
• Enhanced maternity, adoption, shared parental and paternity pay & paid fertility leave for those undergoing fertility treatment
• DBS paid
• EV car scheme
• Blue light card
• Personal wellbeing support
• Employee assistance programme
• Keys Health services discount for you and your family of 12.5%
• Use of our ADHD360 static home (near Alton Towers)
• Company celebration events

The ADHD 360 Culture and Workplace
At ADHD 360 we pride ourselves on having a flat ADHD Careers culture where everyone has a voice no matter what position they hold in our business.

• 1. The acceptance of help: There are no prima donnas at ADHD 360
• 2. Respect and Protection of each other: We all work as a team striving for the same end goal; to offer the best and be the best
• 3. Encouragement: We have a lot of fun at work, and we encourage each other
• 4. We don’t do blame: We all stand by each other, when mistakes are made we look for the learning and move forward
• 5. HONK: This comes from a lesson from Saatchi and Saatchi, Why geese fly in their V formation. If someone needs help they’ll HONK, it’s what you’ll hear in our office. We’re never frightened to say I need help.

Are you interested in joining the ADHD Family?
We are always on the lookout for talented and dedicated professionals who are passionate about their work and eager to make a difference. If you're interested in joining our team, we'd love to hear from you and discuss the opportunities!