Pharmacy Team Co-OrdinatorJob summaryWe are inviting expressions of interest from our existing Pharmacy Team for the role of Pharmacy Team Co-ordinator.
This is an internal opportunity for a GPhC-registered Pharmacist or Pharmacy Technician who is ready to take on additional responsibility in supporting the day-to-day coordination, supervision and organisation of the pharmacy team. The role will sit alongside the post holders existing pharmacy role, with protected time allocated to undertake Pharmacy Team Co-ordinator responsibilities (1 session spread over the post-holder's working days for FTE).
Working closely with the Director of Pharmacy and the Practice Manager, the post holder will help ensure the pharmacy service runs safely, consistently and efficiently.
This opportunity would suit someone who is organised, approachable and confident supporting colleagues, managing competing priorities and helping maintain high standards of patient safety, confidentiality and professionalism.
We are looking for someone who can bring a positive, supportive and solution-focused approach, helping to strengthen communication, improve workflows and support the continued development of our Pharmacy Team.
Main duties of the jobThe Pharmacy Team Co-ordinator will support the safe, effective and efficient running of the Pharmacy Team. This is primarily an office-based co-ordination role within the pharmacy service, involving regular use of clinical systems, electronic records, prescribing workflows and medicines governance processes.
The post holder will help coordinate the daily workload of the team, allocating work appropriately, monitoring workflow throughout the day and supporting continuity of service during periods of pressure or staff absence.
They will act as a first point of contact for routine operational prescribing queries, supporting colleagues to resolve day-to-day issues and escalating complex, urgent or clinical matters to the Director of Pharmacy or an appropriate clinician.
Working alongside the Director of Pharmacy, the post holder will help coordinate medicines governance activity, including MHRA safety alerts, local medicines optimisation actions, prescribing audits, medication safety work and CQC evidence relating to medicines management.
The role will also involve supporting SOP compliance, contributing to service improvement, helping with induction and training, identifying resource pressures and promoting a positive, supportive and collaborative team environment.
For the full duties of the role, please see the attached Job Description
About usAs part of Fuller and Forbes Primary Care Group, our pharmacy service plays a key role in supporting safe, effective and efficient prescribing across our practices. This internal opportunity has been created to strengthen the coordination of the Pharmacy Team and to support consistent ways of working across Clinical Pharmacists, Pharmacy Technicians and Prescription Clerks.
The Pharmacy Team works closely with GPs, Practice Managers, nursing colleagues and wider multidisciplinary teams to support medicines governance, prescribing workflows, patient safety, audits, SOP compliance and service improvement. The Pharmacy Team Co-ordinator role will help provide day-to-day structure, communication and operational support so that the team can continue to deliver a safe and responsive service.
We are looking to appoint someone from within the existing team who understands the service, our systems and the pressures of primary care pharmacy. The role would suit someone who is supportive, organised, professional and confident helping colleagues prioritise work, resolve routine operational issues and escalate concerns appropriately.
This is an opportunity to take on additional responsibility, contribute to team development and help shape how the pharmacy service continues to grow and improve.
Person SpecificationOtherEssential- Further details of essential and desirable criteria can be found on the attached JD and PS, including:
- Knowledge
- NHS Primary Care prescribing systems.
- Medicines optimisation.
- Medicines governance.
- MHRA guidance.
- CQC medicines management requirements.
- Clinical risk management.
- Standard Operating Procedures.
- Information Governance and Data Protection.
- Skills
- Excellent organisational and leadership skills.
- Strong communication and interpersonal skills.
- Ability to prioritise complex workloads.
- Excellent problem-solving and decision-making skills.
- High level of IT literacy.
- Ability to analyse workflow and improve efficiency.
- Ability to motivate and support teams.
Desirable- Leadership or management qualification.
- Quality Improvement training.
ExperienceEssential- Significant experience working within General Practice or Primary Care.
- Experience coordinating pharmacy or prescribing services.
- Experience supervising multidisciplinary teams.
- Experience working with Clinical Pharmacists, Pharmacy Technicians and Prescription Clerks.
- Experience using GP clinical systems (EMIS Web, SystmOne or equivalent).
- Experience of medicines governance, prescribing processes and audit.
Desirable- Experience leading operational service improvement.
- Knowledge of Primary Care Network services.
- Experience supporting CQC inspections.
QualificationsEssential- GCSE (or equivalent) in English and Mathematics.
- GPhC registration as a Pharmacist or Pharmacy Technician
- Relevant pharmacy, medicines management or healthcare qualification, or equivalent experience.
- Evidence of continuing professional development.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Person SpecificationOtherEssential- Further details of essential and desirable criteria can be found on the attached JD and PS, including:
- Knowledge
- NHS Primary Care prescribing systems.
- Medicines optimisation.
- Medicines governance.
- MHRA guidance.
- CQC medicines management requirements.
- Clinical risk management.
- Standard Operating Procedures.
- Information Governance and Data Protection.
- Skills
- Excellent organisational and leadership skills.
- Strong communication and interpersonal skills.
- Ability to prioritise complex workloads.
- Excellent problem-solving and decision-making skills.
- High level of IT literacy.
- Ability to analyse workflow and improve efficiency.
- Ability to motivate and support teams.
Desirable- Leadership or management qualification.
- Quality Improvement training.
ExperienceEssential- Significant experience working within General Practice or Primary Care.
- Experience coordinating pharmacy or prescribing services.
- Experience supervising multidisciplinary teams.
- Experience working with Clinical Pharmacists, Pharmacy Technicians and Prescription Clerks.
- Experience using GP clinical systems (EMIS Web, SystmOne or equivalent).
- Experience of medicines governance, prescribing processes and audit.
Desirable- Experience leading operational service improvement.
- Knowledge of Primary Care Network services.
- Experience supporting CQC inspections.
QualificationsEssential- GCSE (or equivalent) in English and Mathematics.
- GPhC registration as a Pharmacist or Pharmacy Technician
- Relevant pharmacy, medicines management or healthcare qualification, or equivalent experience.
- Evidence of continuing professional development.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional informationUK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer detailsEmployer name: Fuller and Forbes Partnership
Address: Ernesettle Medical Centre, Ernesettle Green, Plymouth, PL5 2ST, United Kingdom
Employer's website: http://bramleyonline.co.uk/ (Opens in a new tab)
Employer contact detailsFor questions about the job, contact:Director of Pharmacy
Mr Aidan Laverty
aidan.laverty@nhs.net
01752982204
