Job summary
An exciting opportunity has arisen for a Band 6 Triage Nurse/AHP to join the Operations Hub Intermediate Care Triage Team.

This pivotal role supports system flow, admission avoidance and timely discharge pathways through the delivery of high-quality, patient-centred triage.

You will act as the point of contact for hospital discharge referrals and urgent community referrals, you will use your clinical judgement to direct individuals to the most appropriate Intermediate Care pathway to ensure people receive the right care, first time.

Working within a virtual MDT with system partners, you will apply sound clinical judgement to direct individuals to the most appropriate Intermediate Care pathway. We are looking for someone who demonstrates compassion, respect and collaboration, acts with integrity and accountability, and is committed to continual improvement in patient outcomes and service delivery.

If you are motivated by making a real difference to patient flow and outcomes, and thrive in a dynamic, system-facing role, we would love to hear from you.

Main duties of the job

• Comprehensive Triage of all referrals for the three Intermediate Care Services both hospital discharges and admission avoidance
• Timely, consistent triage aligned to agreed pathways criteria
• Clinically informed decisions
• Act as a central point of contact for system partners
• Contribute to MDT discussions to support pathway decisions making
• Strong triage, assessment and decision-making skills
• Understanding of discharge pathways and system flow
• Maintaining accurate documentation in line with governance standards
• Effective communication and partnership working
• Experience in community, acute trust patient flow or intermediate care pathways
• Ability to work effectively in a fast-paced, high-pressure environment
• Accurate record keeping
• Data collection
• Provide supervisor responsibilities

About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments for new employees to CPFT are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

Job responsibilities

• Allocate the Pathway 2 IPR beds, keeping a live and an anticipated capacity status to provide a proactive approach to discharge planning.
• Signpost teams and external services appropriately
• With the support of the multidisciplinary team, hold meaningful, person-centred discussions to triage patients onto the most appropriate pathway.
• Using specialist knowledge of all the discharge to assess pathways contribute to system wide multi-disciplinary case discussion to jointly agree the correct service based on the patients needs
• Work as part of a team, both within the Operations Hub and as part of the wider system
• Manage SystmOne caseloads and waiting lists effectively
• Work within service criteria to triage all patients referred in for an ICT Service
• Supervisor responsibilities for non-clinical team members, including completing monthly supervisions and supporting annual appraisals
• Maintaining up to date and accurate systems of processes
• Collate data manually, that cannot be extracted from clinical systems, in line with service data sets
• Provide live updates to referring teams on the status of all referrals using OPTICA or via email
• Record accurate notes relating to clinical triage within patient clinical record (SystmOne)

Person Specification
Qualifications
Essential

• Registered Nurse or AHP
• Specialist knowledge within either Intermediate Care Services, Discharge to Assess and/or patient flow

Experience
Essential

• Evidence of successful working within multi-disciplinary teams
• Specialist knowledge of policy and legislation relating to Discharge to Assess, HomeFirst principles and patient flow/discharge planning

Knowledge
Essential

• Decision making and problem-solving skills
• Good interpersonal skills and the ability to foster good team and interagency working relationships

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.