Job summary
OT OR PT CONSIDERED FOR ROLE

Are you an experienced clinician with a passion for coordinating care and improving patient journeys? We are seeking a motivated and dynamic Band 6 Triage Clinician to join our West Essex Care Coordination Centre (CCC).

About the Role

• Triage incoming referrals with a strong focus on therapy pathways
• Support both planned and unplanned care coordination
• Provide expert clinical decision-making and prioritisation
• Work collaboratively with multidisciplinary teams across health and social care

What We're Looking For

• Registered healthcare professional (e.g. AHP)
• Experience in triage, community, or urgent care settings
• Strong clinical assessment and decision-making skills
• Excellent communication and collaborative working abilities
• A proactive approach to building neighbourhood partnerships and integrated care

Why Join Us?

• Be part of an innovative Care Coordination Centre transforming local services
• Opportunity to work across system-wide pathways and partnerships
• Supportive team environment with opportunities for development
• Make a real difference in how care is delivered across West Essex

Main duties of the job
The post holder will be responsible for triaging all referrals coming into the West Essex CCC service across Unplanned care, Integrated Community Care Team (ICCT), and Transfer of Care Hub (TOCH), with the primary aim of strengthening existing triage team, improving patient flow, and supporting neighbourhood working. The role will support the current band 7 triage coordinator.

The post holder will be responsible for communicating with various acute hospitals, community teams, neighbourhood teams including primary care and external parties.

Provide therapy-led clinical decision-making to avoid unnecessary admissions, facilitate early discharge, support same-day responses and select appropriate pathways for community based referrals for the integrated neighbourhood teams.

About us
Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Job responsibilities
Clinical/Professional Duties

• 1. To triage incoming referrals for all therapy services across west essex and the inpatient beds across West, accepting or declining them based on inclusion/exclusion criteria and service specifications.
• 2. To develop links, and complete in-reach, with staff in the acute hospitals to inform potential referrers of the service, support identification of suitable clients and liaise with staff regarding outcomes of triaging and/or assessments.
• 3. To communicate with the bed managers regarding outcome of inpatient referrals
• 4. To monitor the pathway of current patients ensuring they are on track for their planned discharge date and participate in discussion with Clinical and Service Leads if patient is requiring an extension.
• 5. To monitor and supervise Band 4 Associate Practitioner in their role
• 6. To maintain clinical records as per Trust and professional guidelines and to write timely correspondence to colleagues, health, social services and other colleagues, reflecting specialist knowledge.
• 7. To continue to work clinically within professional standards and clinical guidelines, promote best practice, through active participation in continuing professional development (CPD) and to undertake all aspects of clinical duties as an autonomous practitioner

To support service development and by participating in any audit or research being undertaken by the service relating to this job role eg referrals, patient pathway.

Person Specification
Qualifications
Essential

• Registered healthcare professional (e.g. RN, OT, Physiotherapist, Paramedic or equivalent) with current professional registration

Experience and Skills
Essential

• Strong skills in clinical assessment, risk management, and decision-making
• Proven clinical experience in community, urgent care, or triage settings
• Knowledge of planned and unplanned care pathways
• Excellent communication skills, with the ability to engage effectively with patients, carers, and professionals

Other
Essential

• Uk driving licence
• access to vehicle for work

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Details

• Date posted: 03 July 2026
• Pay scheme: Agenda for change
• Band: 6
• Salary: £39,959 to £48,117 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 364-B-207
• Job locations: St Margaret's Hospital, Epping, Epping, CM16 6TN, United Kingdom

Employer details

• Employer name: Essex Partnership University NHS Foundation Trust
• Address: St Margaret's Hospital, Epping, Epping, CM16 6TN, United Kingdom
• Employer's website: https://eput.nhs.uk/

Employer contact details
ICT Therapy lead
Louise Knight
l.knight5@nhs.net
07876508538