Job summary
The Community Urgent Care Team (CUCT) provides a comprehensive 24/7 health and social care triage service to patients and/or their carers/relatives with the aim of averting the need for hospital admission or early hospital discharge.

This includes assessing complex and specialist needs in order to develop, implement and evaluate the appropriate programmes of care and wherever possible, supporting individuals to remain in a community setting whether it be their own home, a residential home or nursing home.
The CUCT will continue to be involved with the individuals programme of care for up to 7 days if required.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job
Senior Urgent Care Practitioner Nurse / Paramedic
Community Urgent Care Team
Westgate Park, Charlton Street, Grimsby
37.5 hours a week, Permanent
Working on a rota of 12 hour shifts; including weekdays, nights, weekends and bank holidays
Salary Range 6 £36,806-£44,717 pro rata per annum. Pay award pending.

The post holder will assess complex and specialist needs in order to develop, implement and evaluate programmes of care and supporting individuals to remain in community settings, their own home, residential or nursing home. Providing a first point of contact/triage for patients with undifferentiated and undiagnosed health problems. Working predominantly in an autonomous and independent manner and will assess, exam diagnosis and implement a plan of treatment which may include follow up, discharge or referral to other health care professionals.

This exciting and challenging role offers the opportunity to provide high quality patient focused clinical care in the community. You will be responsible for health assessments including exacerbations, undifferentiated and undiagnosed of acute and chronic conditions. You will develop an understanding and application of social assessments in crisis. Good communication skills are essential to support collaborative working within the team and alternative agencies within health and social care. Community experience is desirable, although training can be offered to those with a wide range of transferable skills and experience.

About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Job responsibilities
The job description is attached as a separate document with the person specification please refer to this for more information.

We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Person Specification
Knowledge & Skills
Essential

• Effective communication skills written and verbal
• Acute clinical assessment and examination skills.
• Ability to work on own initiative with strong organisational skills.
• Ability to receive complex and varied information and to determine the correct course of action.
• Systematic approach to work and ability to prioritise and manage time effectively
• Ability to work collaboratively with other teams and agencies
• Ability to maintain confidentiality
• Prepared to undertake further continuing professional development
• Effective keyboard and computer skills
• Be able to demonstrate tact and diplomacy particularly when faced with difficult situations
• Knowledge and understanding of policies and regulations relating to health and social care in the community
• Knowledge of clinical governance including risk assessment and management.
• Understanding of the philosophy of IUCT and the integration of Health and Social Care service delivery.
• Understanding of quality indicators utilised within a community setting
• Understanding the use of professional reflection and the importance of appraisals and supervision
• Clear decision making but know when to consult
• Demonstrated the ability to establish and maintain communication with individuals/ groups regarding difficult or complex matters
• Ability to plan, deliver and evaluate programmes of care

Desirable

• Leadership skills
• Ability to develop clinical policies/protocols
• Ability to demonstrate innovative ways to achieve patient centred care

Experience
Essential

• Minimum of 3 years experience working directly with patients/clients in a relevant clinical field
• Experience of either triage and long-term conditions
• Experience of mentorship and supervision of staff

Desirable

• Worked as part of an integrated health and social care team
• Experience of audit

Other
Essential

• Ability to demonstrate commitment to CPG core values
• Effective Team Player
• Ability to work in a demanding environment
• Ability to transport self and others around the area

Qualifications
Essential

• RN Adult/ Paramedic -
• current NMC/ HCPC registrations
• Educated to degree level or equivalent in a relevant subject -Autonomous Practitioner or Specialist Community Practitioner

Desirable

• Minor illness qualification
• Diploma in COPD/Diabetes

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.