Job summary

The Department of Clinical Health Psychology at Hillingdon Hospital brings together embedded psychology specialists working within adult physical health MDTs at Hillingdon Hospital.

This well-established role is focused in supporting the Pain Management Programme (PMP) and the Cross-Specialty clinic (XHP) within the Department.

The PMP is a multi-disciplinary programme, delivered as a series of interactive group sessions guiding people with chronic pain in living as fully as possible despite pain.

The XHP clinic receives inpatient and outpatient referrals from all specialties in Hillingdon Hospital to address psychological factors affecting treatment and recovery.

We are looking for a graduate psychologist with an excellent record of academic achievement, excellent potential and demonstrable interest and aptitude in data analysis and digital healthcare innovation.

Training and supervision in the well-defined clinical interactions within the Pain Management Programme will be offered. While we do not expect clinical experience, we are looking for excellent skills in complex communication, teamworking and using R for data processing.

Monday is a required day; all working days will be onsite, with the possibility of defined at-home sessions for defined tasks.

In the application statement, applicants are advised to concisely outline the specific evidence we are looking for shortlisting.

Main duties of the job

• To assist the delivery of the Hillingdon Hospital Specialist Pain Management Programme (PMP) and support the broader project of alignment with the Acute Provider Group.
• To assist in clinically related administration, collection and processing of PROMS and performance data, managing digital tools, development of audit and/or improvement projects, in the PMP and XHP clinics and across the Department.

About us
This role is intended as a developmental entry point for a new graduate, and will benefit from direct supervision by an experienced clinical psychologist, broader learning opportunities within the Department and an excellent range of free CPD programs within the CNWL Psychological Professions group.

Job responsibilities

Key Responsibilities:

KR 1 Clinical and Client Care

• To provide first-line screening for patients in the Pain Management Programme under the close supervision of a practitioner psychologist and specialist physiotherapist
• To provide components of the protocol-based group interventions for patients in the PMP and similar programmes
• To arrange, schedule and provide information to patients and referrers in the PMP and XHP clinic.
• To access multiple electronic patient records and generate summaries of relevant clinical information as needed to inform clinical care
• To assist the psychologists in the development of individual or group clinical materials or training materials.

KR 2 Contributing to team or service clinical functioning

• To contribute to the effective workflow of the PMP and XHP services (including managing the databases and analytics)
• To contribute to the training and support of other hospital staff in providing psychologically-informed healthcare care for patients.
• To act in a manner that is aligned with Trust values and supports psychological safety within teams and the overall Department
• To participate in the team or services delivery of accessible and acceptable services to diverse local communities.

KR 3 Policy and service development

• To follow policies and procedures, including the Departmental SOP, relevant to the area of work
• To participate in the consultation and engagement of service users in planning and delivering services which meet the needs of local communities.

KR 4 Care or management of resources

• To take care of, and use carefully, the Trusts equipment and physical resources.
• To ensure that the post-holder has sufficient resources by estimating future needs and requesting supplies as needed.

KR 5 Teaching and Training

• To participate in demonstrating work methods to rotational trainees and newly recruited assistants and to support their development of necessary skills.
• To disseminate research and service evaluation findings through presentations or published articles.
• To support students and graduates undertaking placements or projects within the Department.

KR 6 Record-keeping and Information Governance

• To ensure that all information generated by own work is recorded as required by Trust policies and local procedures.
• Under the supervision of the practitioner psychologist to maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry.
• To maintain data bases and enter data, and perform analyses and produce reports.

KR 7 Research and development

• To assist in the design and implementation of audit and research projects to inform the service Psychologist and others in the development of Trust psychology and other services, training provision and research activities.
• To undertake data collection, analysis, the production of reports and summaries, using IT and statistical programmes
• To undertake searches of evidence-based literature and research to assist in the development in the Trust of evidence based practice.
• Under guidance to conduct surveys with service users and carers to gather views on service provision

KR 8 Maintaining professional standards and continuing professional development

• To receive regular clinical and professional supervision in accordance with professional practice guidelines
• To gain wider experience of professional psychology within the NHS over and above that provided within the principal service area where the post-holder is employed.
• To develop skills and competencies that assist in the delivery of current duties.
• To undertake personal training relevant to the objectives of the role and with agreement of the supervising psychologist/manager.

KR 9 General

• To be aware of risk relating to challenging behaviour amongst the client group, and follow trust policies relating to its management
• To respond appropriately and professionally to emotionally distressing situations that are part of working in an acute medical context (including traumatic injury, disease, disability, persistent pain, limited lifespan and death) and to support others involved in such situations.

To be noted

• This is not an exhaustive list of duties and responsibilities, and the postholder may be required to undertake other duties which fall within the grade of the job, in discussion with the manager.
• This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
• The post holder is expected to comply with all relevant Trust and Department policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Information Governance.

Personal Attributes:

• Able to work onsite within the MDT timetable & pattern
• Able to work collaboratively and effectively within a multi-disciplinary team sharing team functions
• Able to participate effectively in supervision
• Able to work efficiently in an open shared office and via remote (home) working where needed
• Able to maintain concentration for extended periods e.g. for workshops and seminars
• Able to manage personal stress related to working with distressed people with life-altering conditions, adverse experiences of the healthcare systems, mental health conditions, etc.
• Ability to consistently manage multiple parallel data and operational workflows and projects and meet set timelines

Person Specification

Qualifications

Essential

• BPS accredited BSc degree in Psychology (minimum 2:1)
• Entitlement to graduate membership of the British Psychological Society.

Desirable

• A/A* A-Level (or equivalent)
• First-class degree
• Relevant degree project

Experience

Essential

• Experience of using R for data processing.

Desirable

• Experience of volunteering or working within a physical rehabilitation setting
• Experience of volunteering or working within a multidisciplinary team

Skills, Abilities and Knowledge

Essential

• Knowledge of theory and evidence in relation to physical rehabilitation, e.g. pain management
• High level of knowledge and skill in using digital tools relevant to clinical and administrative functions, including teaching others

Desirable

• Knowledge of relevant health outcome measures and their clinical / digital implementation

Communication

Essential

• High level of verbal and written communication skills including communicating complex, emotive and sensitive information to patients, families and colleagues.

Personal Attributes / Behaviours

Essential

• Able to work onsite within the MDT timetable & pattern
• Able to work collaboratively and effectively within a multi disciplinary team sharing team functions
• Able to participate effectively in supervision
• Able to work efficiently in an open shared office and via remote (home) working where needed
• Able to maintain concentration for extended periods e.g. for workshops and seminars
• Able to manage personal stress related to working with distressed people with life altering conditions, adverse experiences of the healthcare systems, mental health conditions, etc.
• Ability to consistently manage multiple parallel data and operational workflows and projects and meet set timelines

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).