Job summary
As a Mental Health Hospital Liaison Worker at Change Grow Live, you'll be primarily stationed at the prestigious Highgate Mental Health Centre within the vibrant Camden borough. Based on service need you will also be on occasion, required to support within our Camden based hub or at other hospitals and community settings in Camden. Your role will involve attending the Mental Health A&E (MHCAS) and psychiatric treatment wards where you'll provide rapid access to assessments, brief interventions, and facilitate liaison, discharge planning, and onward referrals for service users who are in acute care due to mental health illness, and are also experiencing substance use issues.

Main duties of the job

• To provide specialist assessment of patients attending/admitted to hospital with alcohol related issues using AUDIT C and AUDIT 10 screening tools
• Provide advice, support and training to hospital staff regarding drug and alcohol awareness, screening, assessment processes and referral pathways
• Work with community teams to ensure assertive and effective follow up of both repeat presentations and discharges from the hospital
• Develop specific links with identified specialist acute services and provide in-reach to hospital wards including: Gastroenterology/Hepatology; Orthopaedic falls prevention services; specialist clinics (i.e.: Hypertensive Disease); observation ward; ED

About us
Change Grow Live area charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we'd love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Details
Date posted: 03 November 2026
Salary: £28,557.79 to £32,802.41 a year Inner London Weighting (£4,236.47)
Contract: Permanent
Working pattern: Full-time
Reference number: U0080-26-21733

Job responsibilities

• Set up effective communication and referral pathways with hospital-based specialist teams. Act as a point of contact for acute referrals.
• Participate with acute services to create/maintain a process for targeting repeat attendees, implementing an investigation system that enables wider services to critically evaluate the circumstances around an individuals hospital admission.
• Provide support to acute hospital services to avoid unnecessary admission to hospital of people who can be supported and treated at community addiction services.
• Develop specific links with identified specialist acute services and provide in reach to hospital wards including Gastroenterology/Hepatology; specialist clinics, observation ward; A&E.
• Provide advanced assessment, planning, implementation, and evaluation of care to a small, complex, specialist caseload of patients who misuse alcohol and/or drugs, while they remain in a hospital setting or as part of the discharge to community plan.
• Work with community teams to ensure assertive and effective follow up of both repeat presentations and discharges from the hospital.
• Provide support and advice to ward staff of those identified as misusing alcohol and/or drugs to prevent further complications from their conditions both in the short term and the long term.
• Ensure Impact of service targets are met.
• In conjunction with hospital medical staff, undertake specific research/audit related to the advancement of practice in the care of people who misuse alcohol and/or drugs.
• Provide specialist substance misuse training to acute, specialist colleagues.

Person Specification
Experience (Essential)

• Experience delivering brief interventions or working within hospital, health or substance-use settings. Excellent communication and relationship-building skills able to work confidently with hospital colleagues, patients and partner agencies. Proactive and able to work autonomously while maintaining strong team connections. Skilled in prioritising workload, managing competing demands and working compassionately in fast-paced environments. Knowledge of safeguarding and mental health practice. A commitment to continuous learning and improving outcomes for people we support.

Experience (Desirable)

• Good working knowledge of mental health interventions, services and good practice

Qualifications (Essential)

• No formal qualification but have an excellent understanding of substance misuse and its impact on health and wellbeing

Qualifications (Desirable)

• Advanced professional qualification in substance misuse, counselling, or social work.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Change Grow Live
Address: Kings Studio, 43-45 Kings Terrace, London, NW1 0JR, United Kingdom
Employer's website: https://www.changegrowlive.org/

For questions about the job, contact:
Roxy Felsman
roxy.felsman@cgl.org.uk

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