Chilwell Valley and Meadows Practice
General Practice Assistant
The closing date is 06 December 2026

Job summary
Chilwell Valley and Meadows Practice is seeking an experienced, motivated and proactive General Practice Assistant to join our busy and supportive team.

This is a varied and rewarding role, combining hands-on clinical support with administrative and care co-ordination responsibilities. The postholder will support clinicians in delivering high quality patient care whilst also playing a key role in proactive population health management, including recalls, searches, and patient pathway co-ordination.

This role is ideal for someone looking to develop a career in Primary Care with a modern, forward-thinking practice.

Working pattern: Part-time
Hours: The role will be 30 hours per week, worked across two sites and the core hours are 08.00 - 18.30pm, Monday to Friday. A rota system is in place.

Main duties of the job
The role includes a balanced mix of clinical, administrative, and coordination duties, including:
Clinical Duties

• Undertake basic clinical observations (BP, pulse, height, weight, BMI)
• Perform phlebotomy
• Urine testing, and other diagnostic procedures (following training)
• Support NHS Health Checks and new patient checks
• Assist with chronic disease monitoring (e.g. hypertension, diabetes)
• Act as a chaperone in line with practice policy
• Accurately record patient information in the clinical system

Administrative & Care Coordination Duties

• Process and code clinical correspondence
• Manage patient recalls and follow-ups (e.g. long-term conditions, screening)
• Run clinical system searches to identify patients requiring review
• Support delivery of QOF, IIF and enhanced services
• Coordinate referrals, appointments, and test results
• Maintain accurate and up-to-date patient records
• Prepare and pre-populate forms for GP review
• Support list management and population health initiatives

The postholder will be expected to undertake the majority of duties normally associated with a Medical Administrator, together with other appropriate administrative responsibilities relevant to the role.

Team & Service Duties

• Work collaboratively within a multidisciplinary team
• Support community-based work where required
• Participate in audits and quality improvement (QI) projects
• Attend team meetings and training sessions

About us
Chilwell Valley and Meadows Practice provides primary care services to approximately 15,356 patients across two sites in Chilwell, Nottingham. Our last CQC rating was Outstanding. We have a broad and experienced multidisciplinary team, including:

• 3 GP Partners and Salaried GPs
• Practice Nurses and Healthcare Assistants
• Clinical Pharmacists
• First Contact Physiotherapists
• Social Prescribers
• Care Coordinators
• Paramedic
• An experienced management, administrative and reception team

We are a training practice and have excellent relationships with Nottingham West Primary Care Network and Nottingham University, providing opportunities for clinicians with an interest in education and professional development. Chilwell Valley and Meadows Practice is also an award-winning East Midlands Clinical Research Network research site and Level 4 research practice. We have consistently been among the highest recruiters to research studies in the UK, with a strong focus on both commercial and academic research. We operate a Total Triage model, enabling us to manage patient demand effectively and ensure patients are directed to the most appropriate clinician or service.

Job locations
The Valley Surgery, 81 Bramcote Lane, Beeston, Nottingham, NG9 4ET, United Kingdom
Chilwell Meadows Surgery, Ranson Road, Chilwell, Beeston, NOTTINGHAM, NG9 6DX, United Kingdom

Person Specification
Qualifications

• Essential: GCSE/NVQ Level 2 or equivalent, or relevant experience
• Desirable: Knowledge of Systmone

Experience

• Essential: Experience in a patient-facing or administrative role; Excellent organisational and communication skills; Ability to work independently and as part of a team; Good IT skills; Understanding of confidentiality and safeguarding
• Desirable: Experience working in General Practice or healthcare; Knowledge of Systmone; Experience with recalls, searches, or QOF work; Phlebotomy skills or willingness to train

Employer details
Employer name: Chilwell Valley and Meadows Practice
Address: The Valley Surgery, 81 Bramcote Lane, Beeston, Nottingham, NG9 4ET, United Kingdom
Employer's website: https://www.chilwellvalleyandmeadowspractice.co.uk/

Employer contact details
For questions about the job, contact: Practice Manager, Elaine Mitchell, elaine.mitchell15@nhs.net, 01159430530

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Confidentiality
The postholder must maintain strict confidentiality in relation to patient, staff, and organisational information, in line with GDPR and NHS data protection requirements.

Data Protection
The postholder must comply with the Data Protection Act and UK GDPR, ensuring all personal data is handled appropriately.

Health and Safety
The postholder is responsible for maintaining a safe working environment and adhering to all health and safety policies.

Infection Control
The postholder must comply with infection prevention and control policies to minimise risks to patients and staff.

Safeguarding
The postholder must adhere to safeguarding policies and procedures to protect vulnerable adults and children.

Equality and Diversity
The organisation is committed to equality and diversity. The postholder must promote inclusive practices and treat all individuals fairly.

Training and Development
The postholder is expected to participate in ongoing training, including mandatory and role-specific development.

Review of Job Description
This job description is intended as a guide and may be amended in line with service needs.

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