Clinical Support Assistant
Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust

Closing date: 12 November 2026

Job summary
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work within the North Tyneside Recovery Partnership (NTRP). This role will be specifically within the Alcohol/Physical Health pathway for the purpose of outreach work.

The role entails working with those affected by substance and alcohol misuse. You will be expected to support in the providing of safe and effective interventions, harm reduction advice, and use of psycho-social interventions to support service users to consider and achieve recovery.

The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.

The role involves individualised clinical assessment, care planning, formulation, and collaborative working across the multi-agency team.

Main duties of the job
As an Assertive Alcohol Outreach Worker you will actively attempt to re-engage individuals who are treatment resistant and/or report an extensive history of alcohol misuse and/or physical health difficulties. You will play a vital role in guiding individuals towards recovery, offering tailored support, and coordinating services for their well-being. Your compassion, professionalism and insight will help to inspire personal recovery for those we support.

Essential requirements

• An understanding of the challenges faced by individuals experiencing drug and alcohol issues
• Ability to build professional relationships with individuals
• Strong interpersonal skills
• Ability to work in challenging and changing environments
• To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
• To support the team in providing excellent and effective person-centred care.
• To provide compassionate care that is based on empathy, kindness, respect and dignity.
• To actively engage with supervision and appraisal process as identified in Trust policy.

About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details
Date posted: 29 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Fixed term
Duration: 2 years
Working pattern: Full-time
Reference number: 263-SCG26-119-HD-A
Job location: North Tyneside Recovery Partnership, 2nd Floor Wallsend Community Hub & Library, Wallsend, NE28 8JR, United Kingdom

Person specification
Education and qualification

• Essential: Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
• Essential: Knowledge of care related procedures, clinical observation, relevant legislation
• Desirable: Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience

Knowledge and experience

• Essential: Previous care experience
• Essential: Person centred care approach
• Essential: Understanding of mental health and/or learning disabilities needs
• Essential: Safeguarding knowledge
• Essential: Awareness of carer needs

Skills

• Essential: Good interpersonal and communication skills
• Essential: Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
• Essential: Verbal and written communication skills
• Essential: Effective Time Management
• Desirable: Ability to prioritise tasks
• Desirable: Accurate record keeping skills

Disclosure and Barring Service check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
Employer website: https://www.cntw.nhs.uk/careers/

For questions about the job, contact:
Clinical Lead: Abbey Frazer, abbey.frazer@cntw.nhs.uk, 01916400180

The Trust is committed to equality of opportunity and welcomes applications from all sections of the community.