Job summary
The Administration Manager will have direct responsibility for the SoT BCSP admin team, also acting as a deputy for the Programme Manager when appropriate making decisions that ensure the efficient running for SoT BCSP.

Predominantly this role will manage day-to-day operational management of all non-clinical services and staff within our service but also act as deputy appropriately across all dimensions of the programme when necessary. Liaising closely with the Lead Specialist screening practitioners (SSP's)

They will manage data quality and supporting the achievement of the service KPI's.

Representing the programme regionally or nationally as required to promote benefits of the screening programme.

Main duties of the job
The role will directly manage the BCSP administration team, assuring the day-to-day operational management in the provision of an effective administrative and clerical support service to the clinical staff and screening participants where appropriate. The role will actively advise & support service developments/service changes required in terms of national programme delivery to ensure safe and effective working processes.The role willalso have a significant independent workload, leading on a few initiatives with freedom to act aligned to national requirements that support the Bowel Cancer Screening programme, including promoting the benefits of the programme and representing the centre at a Regional & National level.

The post holder will have expert knowledge of the screening programme and be able to offer advice and information to the wider multi-professional team, allied health professionals, patients and their families/carers and partner organisations, using excellent leadership skills, our Trust ICORE values and communications to foster productive relationships across departments and organisational boundaries.

The post holder will support the Programme Manager in the responsibility to

• monitor KPIs for the NHSBCSP and develop strategies to improve where appropriate.
• Initiate and monitor audit schedule for BCSP.
• Support preparations & work steams for external review processes e.g. QA/CQC.

About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities
the detailed responsibilities can be found in the full job description via the link below.
https://admin.trac.jobs/documents?tempdoc=0&_ts=8628

Person Specification
Qualifications, skills knowledge, experience, values & behaviours.
Essential

• Degree or equivalent experience
• Postgraduate diploma or equivalent experience
• Working knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package , Working knowledge of patient administration systems
• Data management skills including analysis and presenting data in reports.
• Excellent organisational skills, can multi task and work under pressure when necessary
• Able to use judgement and initiative to provide information oand support.
• Able to recognise and resolve issues, promoting confidence within the team
• Excellent interpersonal skills, proven ability to lead and manage service change
• Can prioritise own and others workload
• Knowledge & understanding of the Data Protection act ,Understands explicitly confidentiality
• Demonstrates good leadership attributes, acting as a role model to others
• Evidence of resilience and initiative. Demonstrates a positive and pro-active attitude towards service demands and problem solving.
• Shows commitment to a high quality of work
• Be able to demonstrate service risk awareness
• Calm disposition - displays professional manner on every occasion

Desirable

• Working knowledge of national screening systems/ Currently uses national screening programme database oKnowledge of relevant screening programme targets
• Aware of quality assurance process/or experience
• Have excellent judgement skills with good proven ability to investigate, analyse and interpret highly complex data.
• Able to compose correspondence, reports and policies.
• Evidence of continued learning, e.g., post graduate qualification. /Management qualification
• Demonstrate ability to motivate a team to achieve operational targets.
• Demonstrate ability to motivate a team to achieve operational targets.
• Ability to produce standard operating procedures/work instructions for admin processes
• Evidence of budget management/cost saving practice.
• Ability to instil confidence and skills in staff through training and support.

Qualifications, skills knowledge & experience
Essential

• Degree or equivalent experience oPostgraduate diploma or equivalent experience
• Significant experience at senior admin level working in medical environment/or NHS

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Gateshead Health NHS Foundation Trust
Address: Queen Elizabeth Hospital, Queen Elizabeth Avenue, Sheriff Hill, Gateshead, NE9 6SX, United Kingdom
Employer's website: https://www.qegateshead.nhs.uk (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Programme Manager Bowel Screening
Carolyn Harper
carolyn.harper@nhs.net
01914456193

Details
Date posted: 22 September 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year
per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 297-8269394
Job locations: Queen Elizabeth Hospital, Queen Elizabeth Avenue, Sheriff Hill, Gateshead, NE9 6SX, United Kingdom

Supporting documents
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