Job summary
Bowel Cancer Screening Programme Administrator
Department: Bowel Cancer Screening
Band 4, £28,392 - £31,157 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working

This is an exciting opportunity to join the Buckinghamshire and Milton Keynes Bowel Cancer Screening centre as a Programme Administrator, supporting the early diagnosis and prevention of cancer across the county.

The programme works across Milton Keynes University Hospital NHS Foundation Trust (MKUH) and Buckinghamshire Healthcare NHS Trust (BHT). This post will be based at Milton Keynes University Hospital, providing on-site administrative support for the programme. This will include, but is not limited to, booking patients onto hospital systems, preparing letters and packs for patients, liaising with MKUH Endoscopy, and working alongside clinical staff. There is an expectation that the successful post-holder will be able to travel to MKUH and BHT sites as required.

The successful candidate will be an experienced administrator, able to handle the demands of a busy NHS service. They will be self-motivated and able to work independently, as well as in a team of clinical and non-clinical staff. Strong communication skills and a commitment to providing quality patient care and experience are essential.

"We care We communicate We collaborate We contribute"

Please note that we are not able to offer sponsorship for this role.

Interview date: 19 October 2026

Main duties of the job
The post holder will be accountable for providing an administrative service to support the effective delivery of the programme. A significant proportion of the role involves data input and adherence to administrative processes to ensure the smooth running of the programme.

About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

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For further information about Milton Keynes please visit - Visit Milton Keynes

Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%

• Be responsible for setting up and preparing packs for positive assessment clinics on both the Bowel Cancer Screening System (BCSS) and local systems (eCARE/ CareFlow).
• Schedule assessment clinics across all sites. Respond to fluctuations in demand.
• Prepare packs for Endoscopy booking patients and providing the details to Endoscopy in a timely manner. Physically taking and/ or scanning the packs to the unit.
• Play a key role in co-ordinating patient appointments (including on the BCSS), ensuring referral pathways are adhered to.
• To update and maintain patient notes.
• Ensure datasets are complete and patients are followed up in a timely manner, flagging up any queries/ concerns with relevant staff members.
• Check the BCSS regularly through the day for new appointments to action and batch letters /patient questionnaires to be printed and posted.
• Be responsible for BCSP surveillance/ further procedures, liaising and booking appointments with patients across the county.
• Ensure the completion of patient pathways by arranging further procedures/ follow ups, as required, following patients through to discharge.
• To organise, co-ordinate, attend and minute all BCSP meetings- both internal and external.
• To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/ documents.

Please refer to the Job Description for further details.

Person Specification
Qualifications and knowledge
Essential

• Minimum of 2 GCSE (or equivalent) at pass level including English and Maths.
• Foundation degree or equivalent experience
• Comprehensive keyboard and computer skills.
• Excellent excel, word and Power Point skills.
• Knowledge of hospital databases (CareFlow/eCARE).
• High standard of written English.

Desirable

• Knowledge of Bowel Cancer Screening System (BCSS).

Experience
Essential

• Previous clerical/ office experience
• Customer service experience.
• Experience in undertaking a range of secretarial duties.
• Ability to present high quality, well- presented letters/ documents for approval/ amendment.

Desirable

• Experience of working in a similar admin based, health care environment.
• Familiar with Endoscopy terminology.
• Knowledge of the Bowel Cancer Screening Programme
• Health promotion experience.
• Organizing, attending and taking minutes/ notes at meetings.

Skills
Essential

• Excellent interpersonal skills.
• Excellent verbal and written skills.
• Ability to prioritise own workload, work to tight timescales and deal with interruptions.
• Ability to demonstrate initiative.
• Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
• Demonstrate a positive approach towards change.
• Evidence of strong team work.
• Approachable and courteous manner.
• Attention to detail
• Punctual and reliable

Personal and people development
Essential

• Flexibility/ adaptability to be able to work according to the needs of the service.
• Attend training as necessary to the role.
• Self motivation.

Communication
Essential

• Confidence in dealing with members of the public, nursing and medical staff (mostly telephone).
• Confidence to guide patients through the screening pathway and explaining the process/ how to prepare for procedures.
• An excellent telephone manner.
• Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
• Excellent communication skills, both written and oral.

Specific requirements
Essential

• Able to perform the duties of the post with reasonable aids and adaptations
• Ability to spend prolonged periods using a computer.
• Travel between sites (on occasion).

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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