Job summary
Are you a compassionate Healthcare Assistant who enjoys making a real difference to people in their own homes? An exciting opportunity has arisen to join our Urgent Care Response and Intermediate Care Team, supporting patients across the community in North Kent. Our service plays an important role in helping to prevent avoidable hospital admissions, support timely hospital discharge and enable people to recover and maintain their independence at home. Working alongside Nurses, Therapists and other members of our multidisciplinary team, youll provide hands-on care and rehabilitation support to patients with a range of needs. This could include supporting someone with their rehabilitation programme, helping them regain confidence with everyday activities or providing short-term personal care while longer-term support arrangements are put in place. Youll work independently on delegated activities while remaining fully supported by experienced clinical colleagues. With access to mobile technology such as tablets, youll be able to work effectively while out in the community and maintain accurate and timely patient records. This is

Main duties of the job
As a Healthcare Assistant in our Urgent Care Response and Intermediate Care Team, you will support the delivery of individual care and rehabilitation programs to patients in their homes. Work with the team to help patients regain independence and remain safely in the community. Youll perform delegated nursing and therapy activities as directed. Youll support patients with mobility, independence and rehabilitation activities, provide short-term personal care, and aid in the timely discharge of patients from hospitals. Observing patients closely and maintaining timely patient records is crucial. Building positive relationships with a diverse range of patients and families is essential, along with enhancing your skills through learning and development opportunities.

About us
HCRG Care Group is dedicated to making a profound impact on community health through their comprehensive care services. Joining this team offers you a chance to contribute to their mission of providing integrative health and care solutions. Their services are designed to assist in preventing unnecessary hospital admissions and supporting timely discharges, ensuring that patients can recover and retain independence in their homes. Offering a person-centered approach, they emphasize maintaining high clinical and quality standards. From rewards like discounts and career development opportunities to mental health support, the group places immense value on the well-being and growth of its employees, while staying committed to transforming health and care.

Job responsibilities
Package Description:
Are you a compassionate Healthcare Assistant who enjoys making a real difference to people in their own homes?

An exciting opportunity has arisen to join our Urgent Care Response and Intermediate Care Team, supporting patients across the community in North Kent.

Our service plays an important role in helping to prevent avoidable hospital admissions, support timely hospital discharge and enable people to recover and maintain their independence at home.

Working alongside Nurses, Therapists and other members of our multidisciplinary team, youll provide hands-on care and rehabilitation support to patients with a range of needs. This could include supporting someone with their rehabilitation programme, helping them regain confidence with everyday activities or providing short-term personal care while longer-term support arrangements are put in place.

Youll work independently on delegated activities while remaining fully supported by experienced clinical colleagues. With access to mobile technology such as tablets, youll be able to work effectively while out in the community and maintain accurate and timely patient records.

This is a varied and rewarding opportunity for someone who is passionate about delivering compassionate, person-centred care and helping people achieve the best possible outcomes within their own homes.

The service operates across seven days, so flexibility to work weekends and bank holidays as part of the rota will be required.

A full UK driving licence and access to a car for work purposes are essential for this community-based role.

Package Description
As a Healthcare Assistant, youll be part of our valued community team based in Gravesend, North Kent, supporting patients to remain safe and independent within their own homes.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping, as well as cashback and voucher offers
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face-to-face support with your mental and physical wellbeing, from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to share and implement ideas that can help us deliver our purpose: changing lives through transforming health and care
• The pride of working for an organisation committed to delivering high clinical and quality standards

Main Responsibilities
As a Healthcare Assistant, you will:

• Support the delivery of individualised care and rehabilitation programmes to patients within their own homes
• Work alongside the Urgent Care Response and Intermediate Care Team to help patients recover, regain independence and remain safely within the community
• Carry out delegated nursing and therapy activities under the direction of qualified members of the team
• Support patients with activities that promote mobility, independence and rehabilitation
• Provide short-term personal care where required, including support with washing, dressing and other hygiene needs
• Support the safe and timely discharge of patients from hospital back into the community
• Observe patients and communicate any changes or concerns promptly to the appropriate clinician
• Encourage and motivate patients to participate in their agreed care and rehabilitation plans
• Support patients and their families with health promotion and maintaining independence
• Maintain accurate and timely patient records
• Work closely with colleagues across the multidisciplinary team to provide coordinated, person-centred care
• Provide appropriate administrative and clerical support to the team when required
• Maintain and develop the knowledge and skills required to deliver safe and effective care
• Work flexibly across the community according to patient and service needs

The Ideal Candidate
Youll be a caring, proactive and reliable individual who is passionate about supporting people to remain independent and receive high-quality care within their own homes.

Youll be comfortable working directly with patients and families and able to build positive relationships with people from a variety of backgrounds.

You will have:

• Experience within a health, care or community setting, or relevant transferable experience
• A compassionate and person-centred approach to care
• Strong communication and interpersonal skills
• Good organisation and time-management skills
• The ability to work effectively both independently on delegated tasks and as part of a multidisciplinary team
• The confidence to recognise when a patients needs may have changed and escalate concerns appropriately
• A flexible approach to meet the needs of a seven-day community service
• Confidence using IT systems and a working knowledge of Microsoft Office packages, including Outlook, Word and Excel
• A willingness to learn and develop your clinical and rehabilitation support skills

Most importantly, youll share our commitment to helping patients recover, maintain their independence and receive the right care in the right place.

As this is a community-based position, you must be able to drive and have access to your own car for work purposes.Questions about the role? Feel free to reach out to Sam on +44 78846 59420 or sam.wright@hcrgcaregroup.com.

Person Specification
Qualifications
Essential

• Experience within a health, care or community setting, or relevant transferable experience is required. A compassionate and person-centred approach, strong communication and interpersonal skills, and good organizational abilities are essential. The role requires confidence in IT and Microsoft Office, a full UK driving license and access to a personal vehicle.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.