Job summary
Open to current trust employees only or anyone on a long term placement with the Trust via NHSP.

We are looking for an Operational Lead on secondment until end March 2027 to support the Community Services Manager for Single Point of Access (SPA) and Hospital at Home (H@H).

This would ideally be someone currently in a similar post or someone looking to develop their operational leadership skills.

This is a very busy department covering two services and the post holder would be expected to be visible and based within the SPA at Kings Court 1 for the majority of their working week.

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job
The role will require:

• Visible day to day leadership
• The ability to communicate effectively with others at all levels
• Deputising for the Community Services Manager
• An enthusiastic, motivated and innovative thinker to help trouble shoot and develop the service
• The ability to problem solve and manage time effectively
• Experience of working in a fast paced and varied environment

About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities
You will be expected to lead on the day to day running of the services and troubleshoot any issues. They would be responsible for maintaining staff supervision and development reviews as well as managing sickness and any other HR processes.

You would be responsible for managing the roster, ensuring cover across the service operating hours.

You would also be responsible for deputising for the Community Services Manager, where appropriate, at relevant meetings and operational updates.

This would be an exciting and fast paced role to support the current staffing over the winter pressures period when the demand into SPA/H@H increases significantly.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification
Qualifications
Essential

• Registered Practitioner with current registration
• Evidence of relevant post graduate courses / Continual Professional Development maintained in portfolio

Desirable

• Leadership training/ qualification
• Practice Educator qualification

Experience
Essential

• Significant experience of working within community and primary care settings
• Experience of Leadership
• Experience of working in a multi-disciplinary team
• Experience implementing change in clinical practice
• Experience of active engagement in audit and clinical governance activities

Desirable

• Experience of developing new services
• Relevant experience at band 7

Knowledge
Essential

• In depth working knowledge of risk assessment and evidence based clinical skills.
• Understanding of professional and ethical boundaries and code of conduct.
• High level of knowledge underpinning roles and responsibilities of the professional groups within an integrated team
• A high level of understanding of the approaches and models of practice relevant to their professional group
• Work with other agencies
• Awareness of scope of practice

Desirable

• A high level of awareness of research processes and Evidence Based Practice

Skills & Abilities
Essential

• Ability to communicate clearly and effectively in English in both verbal and written formats
• Ability to assess and plan individual care needs in partnership with patients/their carers
• Ability to proactively manage JD7699 [Updated November 2020, AFC] complex clinical situations within a defined caseload
• Ability to work proactively with A&E, GPs and social care colleagues to prevent hospital admission
• Ability to negotiate concordance with care plans Ability to work across the multi disciplinary health and social care team

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).