Job summary
Holmside Medical Group is seeking a Health Care Assistant (HCA) to join our friendly team, as fixed term for 1 year, 24 hours per week. Hours will include Tuesday morning 7am start, each week.

We are looking for someone who enjoys working in a busy environment and has a love of patient care.

The ideal candidate would have experience of working in a GP practice in a HCA role.However,as a minimumyou must have practical experience of delivering phlebotomy services* & be willing to learn the other elements of the role.

* Please do not apply if you do not have this experience your application will not be able to be considered.

Please note we anticipate a high level of applications, and this vacancy may close early.

Interviews will be held on the 3rd November

Main duties of the job
A Healthcare Assistant (HCA) in a GP practicesupports clinical staff by providing routine patient care, including health checks, phlebotomy, ECGs, and immunisations (e.g., flu, B12) under supervision. They improve patient experience, assist with infection control, manage stock, and maintain accurate records.

Key Responsibilities & Duties

• Clinical Duties:Phlebotomy, blood pressure checks, ECG monitoring, urinalysis, NHS health checks, and supporting chronic disease management.
• Vaccinations:Administering specific injections like influenza, pneumococcal, and B12 under a Patient Group Direction (PGD) or patient-specific direction.
• Patient Care:Providing lifestyle advice, offering health promotion support, and ensuring patient comfort.
• Administrative & Clinical Support:Ensuring consulting rooms are stocked and tidy, cleaning/sterilizing equipment, and managing vaccine inventory.
• Record Keeping:Updating patient health records accurately on GP IT systems.

About us
The purpose of Holmside Medical Group is to provide high quality, compassionate family GP services to the diverse population of the West End of Newcastle. We put patients at the centre of everything we do, reaching out to all members of our community and recognising the unique needs, experiences, and challenges they face.

We are committed to understanding and addressing health inequalities by listening carefully to our patients and innovating our services to meet specific needs, particularly for those at risk of poorer health outcomes. Through a forward thinking, flexible team of local GPs and healthcare professionals, we strive to deliver excellent, accessible healthcare.

By working in partnership with our patients and community, we aim to promote equity, improve health outcomes, and build a healthier, more inclusive community for everyone.

Job responsibilities
We are looking for a Primary Care Health Care Assistant to join our friendly team here at Holmside Medical Group. This is the perfect opportunity for someone looking to combine clinical and patient management skills in a team of Nurses and HCAs.

Main duties of the job

The Practice Health Care assistant will be involved in

Duties to include but not exhaustive:

• Phlebotomy
• Blood pressure and weight care management
• ECG Recording
• Vaccinations (under PSD)
• Dressings and wound care management
• Suture and clip removal
• Specimen collection
• Diabetic Health Checks
• Health checks
• Assisting GP during minor operations/Coils etc
• Chaperoning as required
• Clinical Waste Management & ensuring Infection Control standards are met at all times
• Cold chain storage, monitoring and recording
• Stock management and restocking rooms
• Patient Recalls
• Care Certificate is required

The job will be 24 hours per week, including one 7am start every Tuesday.

See attached JD and PS for full details

Person Specification
Skills
Essential

• IT literate, including experience in using Word and Excel, email and the internet.
• Ability to understand, learn and implement administrative procedures.
• Follow instructions and work independently to complete a project.
• Understand and demonstrate excellent customer service.
• High standard of spoken and written English.
• Experience working in a busy and challenging environment
• High level of personal presentation
• Ability to integrate into a well-established team

Desirable

• Previously worked in a GP surgery and familiarity with IT systems, Holmside uses EMIS

Qualifications
Essential

• Care Certificate
• Phlebotomy

Desirable

• Care Certificate
• Phlebotomy

Experience
Essential

• Phlebotomy

Desirable

• The role would need you to have worked in a GP practice preferably using EMIS Web

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.