Job summary
We are looking for an enthusiastic, forward thinking professional Health Care Assistant for 20 hours a week to join the team.

Main duties of the job
The ideal candidate would possess excellent communication skills and the ability to work as part of a team.

NVQ level 3 and Phlebotomy qualifications essential.

About us
We are the largest practice in Middlesbrough with 9 GP partners, 1 Nurse Practitioner, 4 Practice Nurses, 2 HCAs, 2 Phlebotomists and a superb group of highly committed and enthusiastic administrative and reception staff. We're situated close to the town centre with a list size of over 20,000 patients and operate from purpose built premises in Linthorpe and a branch surgery situated in the North Ormesby Health Village. Linthorpe Surgery is a well-established training practice and regularly teach university undergraduate students.

Job responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• Consult with patients and their families to undertake assessments of patient need
• Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
• Be an integral part of the general practice team
• Provide clinical support to registered nurses and other healthcare professionals within the organisation
• Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Act as a chaperone as required
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy
• Work within national and local protocols where these exist
• Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Recognise the boundaries of their practice and know when and to whom patients should be referred
• Support in the delivery of enhanced services and other service requirements
• Support the administrative team on an as-required basis
• Undertake all mandatory training and induction programmes
• Contribute to and embrace the spectrum of clinical governance
• Maintain a clean, tidy, effective working area at all times
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Person Specification
Essential Experience

• Practical experience of working in a team
• Experience of using own initiative
• Understanding of infection prevention and control measures

Desirable Experience

• Experience of working within a General Practice

Essential Skills

• Excellent communication skills
• Time management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Understanding of the principles of ECGs
• Ability to undertake patient medicals, including height, weight, BP, pulse and BMI
• Understanding of safeguarding adults and children
• Experienced in phlebotomy

Desirable Skills

• IT skills
• Wound care, including removal of sutures and staples
• Feno and spirometry testing

Essential Qualifications

• Good standard of general education
• Qualified to NVQ level 3
• Qualified in Phlebotomy

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Closing date: 29 November 2026
Employer website: https://www.linthorpesurgery.com/
Contact: Tina Clark, Senior Manager, tina.clark14@nhs.net