Job summary
Manchester Royal Eye Hospital (MREH) Outpatient Department (OPD) provides specialist ophthalmic care and supports a wide range of clinics, including additional sessions such as Clinic H and Clinic G. The department operates Monday to Friday from 08:00 to 20:00, with the possibility of extending working hours to meet service needs. You will be expected to work five days per week within these hours and demonstrate flexibility, as you may be required to work at offsite locations when necessary. This role is essential for maintaining safe staffing levels, improving patient experience, and supporting staff well-being. You will work as part of a dedicated team to ensure efficient clinic flow, excellent patient communication, and adherence to clinical standards.

Main duties of the job

• Support nursing and medical teams in setting up clinics and preparing consulting rooms.
• Clean and maintain consulting rooms and medical equipment in line with infection control standards.
• Assist patients during their visit, ensuring comfort and clear communication.
• Complete basic ophthalmic assessments under supervision.
• Administer prescribed eye drops safely and accurately according to Standard Operating Procedure.
• Collect blood samples and other specimens following Trust protocols.
• Gather patient feedback to support service improvement initiatives.
• Participate in audits and contribute to quality improvement programmes within the department.
• Maintain accurate documentation and uphold confidentiality at all times.
• Work flexibly across OPD and offsite clinics as required.

About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do. You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here. You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter. Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust. Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK. At MFT we're All Here For You - every step of the way. Join us today.

Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one-stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that's considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children's and/or adults barred lists.

Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification
Qualifications
Essential

• Holds Functional Skills Level 1 Maths and English or education equivalent
• Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting
• Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme

Desirable

• Experience of working within a health care environment
• Experience of working within Ophthalmology Department

Skills
Essential

• Able to work as a team
• Able to carry out well defined routine task
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner
• Able to relate well with patients/relatives/visitors/Colleagues/the multi-disciplinary team and wider Trust staff
• Good communication skills (written and verbal)
• Committed to delivering high standards of patient care

Desirable

• Able to meet the flexible needs of the role and duty roster

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Manchester University NHS Foundation Trust
Address: MREH OPD, OXford Road, Manchester, M13 9WL, United Kingdom
Employer's website: https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Unit Manager
Siju Koshy Saji
siju.koshysaji@mft.nhs.uk
01612766797

Details
Date posted: 28 September 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £25,272 to £27,476 a year
Per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 349-SHCG-8264874-RL4-APP
Job locations: MREH OPD, OXford Road, Manchester, M13 9WL, United Kingdom

Supporting documents
Privacy notice: Manchester University NHS Foundation Trust's privacy notice (opens in a new tab)

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