Job summary
An exciting opportunity has arisen for a Community Health Care Assistant to work as part of the Meridian PCN Community Matron Team.

The successful candidate will be working with the Community Matron delivering a range of clinical care for people within their own homes. The role will also support in our surgeries when needed. Meridian PCN form an integral part of the primary care team and are key to the exciting and dynamic developments underway to strengthen the GP service in delivering timely, high intensity acute and routine patient centred clinical interventions to support people in their own homes and prevent unnecessary admissions to hospital.

Main duties of the job
Please see Job Description for full details and overview of the PCN Community Healthcare Assistant's responsibilities.

About us
Primary Care Networks (PCNs) and Integrated Neighbourhood Teams are a new way of working that enables health and other services to work together to provide better access for patients.

PCNs build on existing primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care for people close to home. Clinicians describe this as a change from reactively providing appointments to proactively caring for the people and communities they serve.

Our PCN
The Meridian PCN is a collaboration of six GP surgeries across Cambridgeshire and North Hertfordshire; supporting a patient population of +48,000.

• Bourn Surgery
• Comberton and Eversden Surgery
• Harston Surgery
• Orchard Surgery - Melbourn
• Roysia Surgery - Royston
• Monkfield Medical Practice - Cambourne

Our Vision
We aim to provide high quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity. We ask our staff to treat patients how they'd want their family members to be treated.

Our Aims

• Support the local interpretation and implementation of NHS transformation plans
• Design and deliver primary care services at scale.
• Provide the operational people and infrastructure to allow practices to collaborate
• Be a voice for Primary Care, one that enables what we all want; sustainable and clinically excellent general practice.

Contract: Fixed term
Duration: 12 months
Working pattern: Full-time, Part-time, Flexible working, Home or remote working
Location: 25 Alms Hill, Bourn, Cambridgeshire, CB23 2SH

Job responsibilities
The following are the core responsibilities of the Community HCA. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Deliver essential care in a flexible manner, in a variety of community settings as directed by the Community Matron, using evidenced based practice and according to training, experience and proven competence to meet the demands of the service.
• Communicate and liaise with all members of the Primary Health and Social Care Team and other professionals both in the community and with the wider MDT.
• Undertake specific clinical tasks which include monitoring blood pressure, temperatures, oxygen levels, pressure area care as appropriate, venepuncture, weighing patients, ECGs and other duties requested by the team while working within scope of practice.
• Provide reassurance and support to patients and carers by listening to their concerns explaining to them any procedures that may be undertaken.

Person Specification
Knowledge and Skills (Essential)

• Ability to work as part of a team and autonomously
• Excellent written and oral communication skills
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office 365 and Outlook
• Effective time management (Planning and Organising)
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Knowledge and Skills (Desirable)

• EMIS / SystmOne knowledge

Personal Qualities (Essential)

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other requirements (Essential)

• Disclosure Barring Service (DBS) check
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Qualifications (Essential)

• Minimum of 5 GCSEs (or equivalent) including English, Mathematics and a Science or Health and social care based subject or relevant experience.
• NVQ level 3 Care certificate in a Health or Social Care related subject or equivalent knowledge through work experience

Experience (Essential)

• Experience of direct adult patient care in Health/social care setting
• Evidence of administrative skills and robust record keeping
• Experience of coordinating and liaising with multiple stakeholders to meet specified outcomes
• Relevant clinical competencies e.g. venepuncture, catheter care, personal care etc.

Experience (Desirable)

• Knowledge of General Practice / PCN's

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Meridian Primary Care Network
Address: 25 Alms Hill, Bourn, Cambridgeshire, CB23 2SH, United Kingdom
Website: https://meridianpcn.gpweb.org.uk/

For questions about the job, contact:
PCN Business Manager, Julie Ann Napenas, ceicb.meridianmanager@nhs.net

Closing date: 05 November 2026

Apply through our website.