Job summary
We are looking to appoint a cheerful, motivated and ambitious person to join our Ophthalmology Reception at Southend Hospital. For a part time role with a flexible approach to working hours and duties would be essential.

This is a busy reception and provides a focal point for receiving patients, visitors, and staff where you will need to be able to work in a calm, logical and methodical way, but be able to multi task whilst dealing with frequent interruptions and possess excellent communication skills.

No specific qualifications are required; however, you should have good keyboard skills and previous experience in a healthcare setting would be an advantage.

No VISA sponsorship available for this role

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Main duties of the job
In your role you will be expected to provide excellent customer service to patients and visitors, whilst fulfilling all necessary reception, clerical, and administrative tasks receiving and booking in patients using Careflow and dealing with patient queries in person in an efficient and professional manner.

You role will require that you maintain an efficient and friendly service to patients, relatives and visitors and to liaise with staff within the Ophthalmology unit and staff in other departments and wards, undertake and support the administrative function within the Ophthalmology unit as required.

About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities
Are you looking for an exciting Receptionist/Administrator role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification
Knowledge and Experience
Essential

• Receptionist experience / Front of house meet and greet
• Good written communication skills. Computer literate with good keyboard skills

Desirable

• Customer service experience
• Understanding of clinical service provided by the Ophthalmology department.

Qualifications
Essential

• GCSEs or equivalent in Maths & English

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).