Nottingham University Hospitals NHS Trusts
Clinical Support Worker
The closing date is 26 November 2026

Job summary
We have an exciting opportunity to work as a clinical support worker in Adult ED.

As a Clinical support worker at Queen's Medical Centre (working in adults), you can make all the difference. You'll be part of a team that makes sure patients and their relatives are reassured and the medical staff who treat them have the support and resources they need to do the best possible job. It's a big responsibility, and it's as rewarding as it is challenging in one of the biggest Emergency departments in Europe.

You will work as part of the wider nursing and medical team in our Majors and Urgent Treatment Units, as well as contribute to the early assessment of patients, their ongoing care, delivery of treatments and assist in their onwards travel from the Department.

Please note this role is full internal rotation made up of long shifts 7-1930 or 1900-0730 covering 7 days a week, this will include nights, weekends and public holidays.

Even if choosing to not work full time you will need to complete a 6 week induction programme at full time hours on starting the post.

Main duties of the job
In addition to the below summary, you'll need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

We are looking for enthusiastic, highly motivated individuals, who are willing to expand their knowledge and learn new skills. You should be able to demonstrate sensitivity and compassion towards patients and have the ability to work to a high standard as part of the multidisciplinary team.

Following appropriate training and with the indirect supervision of a registered nurse, participate in undertaking clinical tasks at the request of the ED Team. Primarily you will be expected to undertake cannulation, venepuncture, observations and ECG recording, wound care/ wound closure, slings and splints.

About us
Our department offers education and development from DREEAM (Department of Research and Education for Emergency Medicine, Acute Medicine and Major Trauma) which is a world class teaching and research facility with an inter-professional focus to better support our colleagues working on the frontline- https://www.dreeam.ac.uk/

ED has an amazing staff support and wellbeing team. Meet members of the ED support and well-being team and see the work they do and support available for our team.

Great reasons to join Nottingham University Hospital (NUH)

• We are committed to delivering outstanding care, every time to our patients and to providing nurturing and support to our fabulous Team ED staff
• New home of the 24 hours in A&E programme
• In house training and development of our non registered team- bespoke induction programme for our Emergency Department Assistants and Clinical Support Workers
• Dedicated preceptorship, NQN and Band 2 -7 career pathway
• Major Trauma Centre
• Widest range of specialties in the Region
• One of the busiest Emergency Departments in the UK

You will need to be able to commit to 6 weeks of full time training when you start the post to ensure you do all of the mandatory training for the post.

Details
Date posted: 12 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,071 to £25,674 a year, per annum pro rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 164-8132275
Job locations: QMC Campus, Derby road, Nottingham, NG7 2UH, United Kingdom

Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
You will need to:

• Hold the right to work in the UK (certificate of sponsorship is not available for this role)
• Be prepared to undertake pre-employment checks, which can last a number of weeks and includes a medical and criminal record check

What to expect after applying
Once the application deadline has closed, all applications will be reviewed by a shortlisting panel.
If you are successfully shortlisted, you will be invited to a face to face interview.
Please note that virtual interviews will not be available.
Please also note that due to high volume of applications, feedback, if unsuccessful, will unfortunately not be given.
The advert may close early if sufficient number of applications are received.

Person Specification
Commitment to Trust Values and Behaviours (Essential): Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.
Training & Qualifications

• Essential: Good basic level of secondary school education; NVQ/Diploma Qualification level 2/3 in a Care related subject or equivalent.
• Desirable: Evidence of personal development in previous employment; Care certificate; Willingness to undertake further qualification in line with this post; Competency Certificate in the following trust role related packages: Venepuncture, Cannulation, ECG, Plastering; Current Patient Manual Handling training

Experience

• Essential: Evidence of current clinical experience relative to this post; Evidence of experience and competency of recording base line observations (blood pressure, pulse, temp, blood glucose)
• Desirable: Previous experience of working in Urgent or Emergency Care; Evidence of working with Adults & Children; Demonstrate computer literacy and use of IT skills, e.g. e-mail and hospital administration systems

Communication and relationship skills

• Essential: Demonstrate effective written and verbal communication skills; Ability to pass on information accurately; High level customer care skills; Able to work with a multi-disciplinary team and support new starters
• Desirable: Mentorship / Coaching

Analytical and Judgement skills

• Essential: Understand the importance of instructions and written procedures
• Desirable: Ability to identify own learning needs

Planning and organisation skills

• Essential: Delivers care as directed by the initial assessment tools, registered nurse and medical staff and in line with trust policies and procedures; Demonstrate ability to deliver care and prioritise work under the supervision of others; Demonstrate effective time management skills

Physical skills

• Essential: Capable of using medical devices equipment following training; Able to undertake patient manual handling manoeuvres and non-patient manual handling manoeuvres; Physically able to perform the full range of CSW duties to include taking of blood, insertion of cannula, recording of observations and ECG, wound care and wound closure, slings and splints and plastering
• Desirable: Evidence of moving and handling training

Other requirements specific to the role

• Essential: Flexible and adaptable; Enthusiastic and well-motivated; Confident; Willingness to work out of hours including public holidays

This post could also expose you to distressing issues and incidents.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Nottingham University Hospitals NHS Trusts
Address: QMC Campus, Derby road, Nottingham, NG7 2UH, United Kingdom
Employer's website: https://www.nuh.nhs.uk/

Employer contact details
For questions about the job, contact: CSW manager, Samantha Belcher, samantha.belcher4@nhs.net, 07812279240

Supporting documents
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