South Tees Hospitals NHS Foundation Trust
Clinical Support Worker Higher Level
The closing date is 20 November 2026

Job summary
An exciting opportunity has arisen for enthusiastic, highly motivated and dedicated clinical support worker, to join our Elective Orthopaedic Team at The Friarage Hospital Northallerton. The position is for the ring fenced Elective Orthopaedic Unit, where we care for patients who have undergone elective arthroplasty and orthopaedic surgery.

The Orthopaedic Unit also provides day zero arthroplasty procedures, where there has been many successful hip replacement surgeries and the patient has been discharged home the same day.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

• Care certificate
• Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
• Theoretical knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of relevant legislation

Main duties of the job
We take great pride in our staff and we believe that investing in 'You' is key in our ability and capacity to deliver high quality service and patient care. We will support you in developing your orthopaedic knowledge and skills through our team of supportive staff and formal education programme. You will work alongside Consultant Orthopaedic Surgeons, Physiotherapists, Occupational Therapists and the wider multi-disciplinary team.

Experience is not essential; however applicants must have a genuine interest in the speciality and be committed to delivering high quality patient care.

We are looking for enthusiastic, motivated people with effective communication skills.

This vacancy will close when we receive sufficient completed applications.

About us
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Leadership and Improvement Training: South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

• Your Leadership Impact
• Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Details
Date posted: 06 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year, per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 328-CSU3-8399441
Job locations: Friarage Hospital, Bullamoor Road, Northallerton, DL6 1JG, United Kingdom

Job description
Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification
Knowledge and Skills
Essential

• Insight into behaviours and skills of a carer and the need for effective team work
• Awareness of GDPR and the need for confidentiality
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics
• Understanding of the importance of robust, accurate, clear, timely documentation
• Knowledge of Safeguarding
• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Timekeeping, planning and prioritisation skills
• Working knowledge of legislation underpinning care provision
• Ability to demonstrate the importance of holistic person-centred care and related procedures
• Attention to detail
• Understanding work-related boundaries

Desirable

• Familiarity with current NHS and social care policies
• Working knowledge of STHFT policies and procedures

Qualifications and Training
Essential

• Numeracy and Literacy Level 2 or Maths and English GCSE A-C/4-9 or Maths and English O Level/GCE A-C or Maths and English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE
• Care certificate (if you do not hold this certificate, you would be expected to complete this during your first 6 months of employment)
• Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3

Experience
Essential

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalation of changes or findings

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: South Tees Hospitals NHS Foundation Trust
Address: Friarage Hospital, Bullamoor Road, Northallerton, DL6 1JG, United Kingdom
Employer's website: https://www.southtees.nhs.uk/

Employer contact details
For questions about the job, contact: Ward Manager, Rachel Walshaw, rachel.walshaw@nhs.net, 01609763277

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