Job summary
This is a patient facing support role working alongside the nurses, endoscopists and the wider multidisciplinary team.

You will be involved in all aspects of patient care, but particularly communicating with patients, empathising and providing reassurance.

You will be expected to transfer endoscopes to HDSU in a timely fashion to keeping up with the fast pace of the unit.

Main duties of the job

• Transferring endoscopes to HDSU
• Assisting the Registered Nurse in procedures once trained
• Supporting patients in the recovery area, making tea/coffee/toast
• Taking and recording the patients observations
• Helping to safely transfer patients

About us
We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our Community Service for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Details
Date posted: 29 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year Pro rata
Contract: Permanent
Working pattern: Full-time
Reference number: 331-8232352-UHMB
Job locations: Royal Lancaster Infirmary, Lancaster, LA1 4JP, United Kingdom

Person Specification
Education and qualifications
Essential

• Completion of the NHS Care Certificate or relevant experience to vocational qualification level 3 Or willing to complete the care certificate within the first 3 months of employment

Desirable

• IT qualification

Experience
Essential

• Knowledge of care and related procedures.
• Experience with manual handling of patients, using lifting aids
• Experience of completing patient care records

Desirable

• Experience and involvement of an improvement project/s
• Experience of holding an area of responsibility relating to training/audit

Employer contact details
For questions about the job, contact: Endoscopy Unit Manager, Helen Moffat, helen.moffat@mbht.nhs.uk, 07388486287

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Apply through our website.