Job summary
We are seeking a motivated and experienced professional to support the Service Manager in the delivery of high-quality, person-centred care within the Team . The post holder will play a key role in the day-to-day operational management of the service, ensuring safe, effective, and responsive care within available resources and agreed governance frameworks.

The successful candidate will provide visible leadership, offering mentorship, guidance, and supervision to staff, while fostering a positive and inclusive team culture. You will be responsible for reviewing staffing levels and skill mix, supporting workforce planning, and ensuring staff are appropriately supported to deliver excellent standards of care.

Working collaboratively within a multi-disciplinary and multi-agency environment, you will promote effective communication across teams and care settings, enhancing patient outcomes and experience. You will also support the management of devolved budgets and be responsible for the procurement of goods and equipment in line with Trust procedures.

A strong focus on infection prevention and control, as well as improving patient environments, is essential to this role. You will champion person-centred care, equality and diversity, and partnership working with patients, carers, and stakeholders, ensuring concerns are addressed and relationships are strengthened.

Main duties of the job
Person-Centred Care

• Ensure safe, effective planning and coordination of service user care, including referral, and discharge processes.
• Work collaboratively with multi-disciplinary and multi-agency teams to support seamless care pathways and maintain regular caseload reviews.

Leadership & Staff Management

• Provide visible, supportive leadership to promote high standards of person-centred care.
• Lead, motivate, and develop staff through supervision, appraisal, and induction processes.
• Foster a positive learning culture, supporting staff wellbeing, equality, and professional development.
• Manage staffing resources effectively, including rotas, leave, and sickness management.
• Address performance and conduct issues in line with Trust policies and support investigations where required.

Operational Management

• Ensure effective delegation and delivery of safe, high-quality care across the team.
• Monitor standards, taking action where performance falls below expected levels.
• Support financial and resource management, including budget responsibilities and procurement processes.
• Ensure compliance with governance, audit, and record-keeping requirements.

Service Improvement

• Support data collection, audit, and analysis to inform service improvements and quality outcomes.
• Promote continuous improvement by reviewing practices, updating procedures, and identifying more efficient ways of working.

About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: Apply through our website

To find out more about working for RDaSH and the fantastic benefits we offer visit our website: Apply through our website

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: Apply through our website

The main terms and conditions of service can be found here: Apply through our website

Job responsibilities
Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Qualifications
Essential

• Relevant health/social care Degree or equivalent
• Professional registration

Experience
Essential

• Significant post-registration experience within Adult Mental Health
• Demonstrable management/supervisory experience
• Experience of working within a multi-disciplinary team
• Provide evidence of maintaining and monitoring standards which have enhanced the patient/client experience of care
• Provide evidence of continuous personal and professional development
• Presentation skills
• Ability to understand and translate national policy and guidelines for use within the team and the Trust
• Leadership skills, able to model high quality care
• Ability to effectively manage an operational team to ensure positive outcomes for Service users
• Ability to recognise barriers to communication
• Ability to work with other disciplines and recognise their role

Knowledge
Essential

• Good skills in risk assessment and managerial processes
• Able to use Trust IT systems to effectively input and communicate information

Desirable

• Knowledge and experience of using clinical tools to evaluate care

Skills
Essential

• Have effective communication skills to meet the needs of the post in full
• Ability to influence and manage change, including the promotion of evidence-based practice
• Excellent communication skills
• Good personal and time management
• Evidence of good communication skills and innovation

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).