Job summary
A full time opportunity has arisen for you within our Day Ward department for a band 3 healthcare support worker. Our Day Ward is a busy nurse-led unit, admitting, recovering and safely discharging up to 50 patients a day for elective cardiac and thoracic investigations and procedures.

Day Ward is a fast paced ward, with an ever changing workload-working across the Trust to facilitate flow.

If you are searching for a better work-life balance, then day ward might be the place for you. We are open Monday to Friday from 06:45 to 20:00.

Interviews will be held face to face at Royal Papworth Hospital on 15th October 2026

Main duties of the job
As part of your role, you would be:

• Admitting and preparing patients for their procedures
• Performing venepuncture, 12 lead ECGs and other specialist skills.
• Facilitating an enhanced recovery and criteria led discharge
• Working within the discharge lounge to facilitate safe discharge across the hospital

If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask, and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.

If you are searching for an interesting and rewarding role with different challenges whilst working in a friendly team environment, then this could be the role for you. We invest in our team and would ensure you had the opportunities to develop professionally and undertake training to enhance your skills and knowledge.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Qualifications
Essential

• GCSE English or equivalent standard of written and spoken English
• Must possess a willingness to undertake further study to at least NVQ L3 or equivalent

Experience
Essential

• Previous experience in a healthcare environment
• Previous healthcare experience in a hospital setting
• Ability to treat all information confidentially
• Ability to work within a team and to take instruction
• Ability to achieve work under pressure
• Able to write and record relevant information
• Able to undertake manual handling tasks such as moving patients
• Previous experience of Phlebotomy
• Able to work effectively, with minimal supervision in providing a care to meet patients' needs

Desirable

• Have a working knowledge of the conditions for which patients are being treated and how these can affect recovery and dependency
• Have a working knowledge of the needs of users and who to communicate with regarding such needs
• Proficient in cannulation
• Be active in data collection for the purposes of standards and service improvement, ensuring changes are implemented as recommended

Additional Criteria
Essential

• As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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