Job SummaryThe Data assistant will assist in the effective delivery of enhanced services by ensuring the accurate collection, validation, monitoring and reporting of clinical and operational data. The post holder will work closely with clinical and administrative teams to maximise performance against contractual requirements, and support the submission of claims and performance data.
Key ResponsibilitiesData Management- Provide support with the collection, validation and maintaining accurate data relating to enhanced services.
- Ensure data is recorded correctly within the clinical system and on CQRS.
- Monitor data quality and resolve discrepancies in collaboration with clinical and administrative staff.
Enhanced Services and Claims Support- Support clinical teams by generating searches, recalls and patient lists.
- Ensure claims are submitted accurately and within required timescales.
- Assist with audits and validation exercises to maximise income and performance.
- Assist with the administration of Learning Disability Reviews.
- Involvement with organisation and administration of the annual Flu/Covid campaign
- Assist with completion of monthly NHS H/C, LARC and FP34s claims
- Oversee recalls and monitoring of Diabetic eye screening and Cervical screening
Performance Monitoring- Analyse performance data and identify trends, gaps and opportunities for improvement.
- Provide regular performance reports to the Business Manager and clinical leads.
- Support the implementation of action plans to improve achievement of service targets.
- Monitor Key Performance Indicators (KPIs) and escalate risks where appropriate.
System Administration- Maintain clinical system searches and reporting templates.
- Support clinical staff with accurate coding and data entry processes.
- Promote best practice in clinical coding and data quality.
- Assist with system updates and changes affecting enhanced services.
Communication- Work collaboratively with GPs, nurses, healthcare assistants and administrative staff.
- Liaise with external organisations where required regarding enhanced service delivery.
- Communicate performance information clearly and professionally.
Governance and Compliance- Maintain confidentiality in accordance with GDPR and NHS information governance requirements.
- Comply with practice policies and procedures.
- Support quality improvement initiatives and clinical audits.
- Ensure data is managed securely and accurately.
Person SpecificationEssential- Experience working within an NHS GP practice or primary care setting.
- Knowledge of Enhanced Services and NHS contractual requirements.
- Experience using clinical systems such as EMIS Web, SystmOne or Vision.
- Strong analytical and reporting skills.
- Excellent attention to detail and data accuracy.
- Good organisational and time management skills.
- Proficiency in Microsoft Excel, Word and Outlook.
- Excellent communication and interpersonal skills.
Desirable- Knowledge of QOF, Enhanced Services and Primary Care Network contracts.
- Experience using population health management tools.
- Understanding of clinical coding standards.
- Experience supporting quality improvement projects.
Key Skills- Clinical systems expertise
- Excel skills
- Problem solving
- Accuracy and attention to detail
QualificationsEssential- English and Maths grade 4 (A-C)
DesirableExperienceEssential- Experience of working in a primary care setting
- Excellent attention to detail and data accuracy
- Good organisation skills and time management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Excel, Word and Outlook
Desirable- Knowledge of QOF, Enhanced services
Maintain confidentiality in accordance with GDPR and NHS information governance requirements. 
