James Paget University Hospitals NHS Foundation Trust

Clinical Support Assistant

The closing date is 23 October 2026

Job summary
An exciting opportunity has arisen for an enthusiastic, hardworking, and conscientious Clinical Support Assistant (CSA) to join the Site CSA Team.

The successful candidate will provide a Trust-wide clinical support service, undertaking venepuncture, cannulation, and ECGs across a variety of clinical areas. In addition, the post holder will provide cover within the Phlebotomy Clinic as required, supporting the delivery of a safe, effective, and timely service for patients.

We are looking for an individual with excellent communication skills, a flexible approach to working, and the ability to work independently as well as part of a multidisciplinary team. The successful candidate will be committed to delivering high-quality patient care and maintaining professional standards at all times.

The role is based on 12-hour shifts (07:00 to 19:30), predominantly working weekdays, Monday to Friday.

Key responsibilities include:

• Undertaking venepuncture, cannulation, and ECG procedures across the Trust.
• Providing cover and support within the Phlebotomy Clinic as required.
• Supporting clinical teams in delivering efficient patient care.
• Maintaining accurate documentation and adhering to Trust policies and procedures.
• Working collaboratively with multidisciplinary teams across the organisation.

Main duties of the job
The Clinical Support Assistant will provide a Trust-wide clinical support service, undertaking a range of clinical procedures to support patient care and the effective delivery of services across the Trust.

Key responsibilities include:

• Undertaking venepuncture, cannulation, and ECG procedures across inpatient wards and clinical departments.
• Providing support and cover within the Phlebotomy Clinic, ensuring timely blood sample collection and maintaining a high-quality service for patients.
• Responding to requests from clinical teams in a timely and professional manner.
• Accurately recording procedures and maintaining patient records in line with Trust policies and professional standards.
• Ensuring blood samples are correctly labelled, handled, and transported in accordance with Trust procedures.
• Maintaining clinical competencies and adhering to infection prevention and control, health and safety, and safeguarding requirements.
• Providing reassurance and support to patients throughout procedures, promoting a positive patient experience.
• Working collaboratively with nursing, medical, and allied health professional teams across the Trust.
• Maintaining equipment and reporting any faults or issues appropriately.

The successful candidate will be expected to work independently, prioritise their workload effectively, and demonstrate flexibility to meet the needs of the service in a fast-paced environment.

About us
At James Paget University Hospitals NHS Foundation Trust, we are committed to delivering outstanding care for our patients and creating a supportive, inclusive environment for our staff.

We recognise that our staff are our greatest asset and are dedicated to promoting wellbeing, professional development, and career progression. We offer a wide range of learning and development opportunities, enabling colleagues to develop their skills and reach their full potential.

As part of our team, you will work alongside dedicated and passionate colleagues who are committed to providing high-quality care to the communities we serve. We value teamwork, respect, compassion, and continuous improvement, and we strive to create a workplace where everyone feels valued and supported.

Employees benefit from:

• Access to the NHS Pension Scheme.
• Generous annual leave entitlement.
• Extensive learning and development opportunities.
• Health and wellbeing support services.
• Flexible working opportunities where service needs allow.
• Staff discounts through national and local NHS schemes.
• Employee assistance and occupational health services.

Join us and become part of an organisation that is focused on delivering excellent patient care while supporting staff to thrive both professionally and personally.

Details
Date posted: 09 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,625 to £25,674 a year per annum, pro rata
Contract: Permanent
Working pattern: Full-time
Reference number: 177-CORP-8327409
Job locations: James Paget University Hospital NHS Foundation Trust, Lowestoft Road, Gorleston, NR31 6LA, United Kingdom

Job responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

No previous experience required as full training is given.

Person Specification
Education
Essential

• Five GCSEs or Equivalent including Maths and English.
• Demonstrates willingness to undertake further education.

Communication
Essential

• Demonstrates good written communication
• Demonstrates good verbal communication

Personal attributes
Essential

• Enthusiastic, reliable, and professional approach to work and willing to undertake training.

Desirable

• Demonstrates Trust values and behaviour

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: James Paget University Hospitals NHS Foundation Trust
Address: James Paget University Hospital NHS Foundation Trust, Lowestoft Road, Gorleston, NR31 6LA, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact:
CSA Lead
Brian Decchavez
Brian.dechavez@jpaget.nhs.uk
01493452825

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.