Job summary
We are looking for a motivated and patient focused Pharmacy Technician to join our PCN Pharmacy team at Lister House Surgery.

You will play a important role in supporting safe and effective prescribing, managing medication queries, and working collaboratively across the multidisciplinary team to improve patient outcomes.

This is a great opportunity to contribute to a busy, forward-thinking practice serving a diverse community.

Main duties of the job

• Work as a part of the multidisciplinary team to support safe, effective, and cost-efficient prescribing, including managing medication queries.
• Support repeat prescribing, reduce medicine waste, and inappropriate poly-pharmacy.
• Manage medicines reconciliation following hospital discharges and clinical correspondence
• Assist with medication safety, including MHRA alerts, drug monitoring, and managing medicine shortages.
• Liaise with community and hospital pharmacy teams to resolve medication-related issues promptly.
• Support medication audits, care home medicines management, and implementation of NICE and other evidence based guidelines.
• Assist Clinical Pharmacists with medication reviews, patient education, and health promotion.
• Maintain accurate clinical records, contribute to practice protocols, and ensure compliance with practice procedures.
• Provide training, mentoring, and education for pharmacy administrators, clinical staff, patients, and carers.
• Represent the pharmacy team at relevant meetings and participate in the CPPE Primary Care Pharmacy Education Pathway.

About us
We are a friendly GP practice with over 70 years of history, led by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.

We have over four sites and over 45,000 patients spread across the city of Derby.

We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.

In return, Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pension Scheme
• Access to variety of NHS discounts
• Employee EAP well-being support
• Employee discounts

Job responsibilities
Please view the attached Job Description and Person Specification for full details regarding this post.

Person Specification
Experience
Essential

• Audit and quality improvement
• Proficient in use of Microsoft Office (including Excel, Word, PowerPoint, Teams, and Outlook)
• Experience of working to Standard Operating Procedures

Desirable

• Multidisciplinary working
• Knowledge and experience of using SystmOne
• Developing pathways or processes
• Understanding of QOF, IIF, and PCN DES
• MHRA and CAS alerts
• Understanding of Drug Monitoring and local relevant clinical and national guidance
• Mentoring and education

Qualifications
Essential

• Qualified Pharmacy Technician

Other Requirements
Essential

• A car owner with a clean licence and appropriate insurance cover for business miles
• Registered with appropriate regulatory body

Skills
Essential

• Organised and good time management
• Able to work systematically
• Interpersonal skills
• Excellent communication both written and verbal
• Clinical skills in supporting patients and their medication
• Ability to translate information and details accurately both verbally and written

Desirable

• Able to take BP and HR
• Confidence to use own judgement, based on resourcefulness and local knowledge in response to patient queries

Personal Qualities
Essential

• Able to work collaboratively
• Maintain confidentiality
• Integrity
• Polite and approachable
• Able to work to deadlines
• Able to manage multiple streams of workload

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.