Job summary
This role is part of an exciting programme to transform primary care and deliver person-centred, coordinated services across the district. Working within the PCN multidisciplinary team, the Pharmacy Technician will support the safe, effective and cost-efficient use of medicines, helping patients get the best outcomes from their treatment.

The post holder will improve repeat prescribing processes, support medicines optimisation initiatives, reduce waste and minimise clinical risk. They will work alongside Clinical Pharmacists, GPs and other healthcare professionals to promote best practice, support national and local priorities, and contribute to improved patient care.

Main duties of the job
KEY RESPONSIBILITIES

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Carry out medicines optimisation tasks including effective medicine administration (e.g., checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.

KEY REQUIREMENTS

• Professional registration with General Pharmaceutical Council
• Accredited pharmacy technician course
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisations

About us
PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.

Benefits of working for PICS
We offer a comprehensive package which includes:

• NHS Pension 2015 Scheme (subject to eligibility)
• Alternative government-based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role

Details
Date posted: 17 July 2026
Pay scheme: Other
Salary: Depending on experience £30,400.83 - £37,008.17 pro rata
Contract: Permanent
Working pattern: Full-time
Reference number: E0220-26-0014ARR
Job locations: Arrow Health PCN, Nottinghamshire, NG3 5LB, United Kingdom

Job description
Job responsibilities
KEY RESPONSIBILITIES
Clinical:

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Carry out medicines optimisation tasks including effective medicine administration (e.g., checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
• Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e., organise necessary monitoring tests prior to SMR.
• Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administration:

• Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
• Implement efficient ordering and return processes and reducing medication wastage.
• Provide training and support on the legal, safe, and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
• Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care, and mental health.
• Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for CQC requirements

General:

• Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
• Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.
• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
• Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Equality and Diversity:
The post-holder will support equality, diversity and rights of patients, carers & colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:
The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload, and resources

Person Specification
Personal Qualities
Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Experience
Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Knowledge and skills
Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Qualifications
Essential

• Please provide details of your CPD, using examples where necessary.
• Please provide your registration number of your GPhC professional registration.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: Primary Integrated Community Services
Address: Arrow Health PCN, Nottinghamshire, NG3 5LB, United Kingdom
Employer's website: http://picsnhs.org.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
PICSHR
pics.picshr@nhs.net

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