Job summary
No experience in healthcare? It's okay, here at Royal Papworth Hospital we'll support and teach you everything you need to know. We are looking for likeminded individuals who care, want to make a difference and will uphold our Trust values of Compassion, Excellence and Collaboration.

The Healthcare Support Worker role is a great starting point to begin a lifelong career in Healthcare or an excellent opportunity to gain new skills and experience.

One of the most amazing aspects of this role is you will meet people from all walks of life. The healthcare support worker role is a key role in the healthcare team. You can make such a positive impact and difference on a patient and the care they receive. We know the work we do is rewarding but tough. We have an extensive support system in place for staff support who can offer 24 hour support and guidance to help you look after yourself whilst caring for others.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

Main duties of the job
As part of your role, you would be:

If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.

About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: Apply through our website

Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Qualifications
Essential

• Successful completion of Care Certificate within 12 weeks of appointment
• Complete specialty-required knowledge competencies within agreed time period (up to 6 months)
• Must possess a willingness to undertake further study to achieve competency levels required

Desirable

• Specific specialty on job training
• Good general standard of education to vocational level 3 GCSE A level standard or equivalent

Experience
Essential

• Communicating with a range of people from different backgrounds
• Understanding the role of the Health Care Support Worker
• Knowledge of personal care and related procedures, clinical observations, relevant legislation
• Complete specialty-required skills within agreed time period (up to 6 months)
• Work effectively in a team
• Demonstrate effective and safe care
• Contribute to the support and development of new staff
• Work under pressure
• Information technology use
• Attention to detail e.g. patient records
• Accuracy (words and numbers)
• Effective written and verbal communication skills (literacy and numeracy)
• Good observation skills and recognition of the importance of reporting

Desirable

• Teaching skills
• Recent experience of working in a healthcare environment
• Previous care experience in the specialty area
• Working in acute environment as a Health Care Support Worker

Additional Criteria
Essential

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.