Job summary
We are looking for a clinical support worker to be an active member of the multidisciplinary team on Same Day Emergency Care. The successful applicant will work in our busy unit alongside our clinical team caring for acutely unwell adult patients.

The post holder will be expected to develop knowledge and skills within the speciality and will assist in the management and delivery of safe, compassionate, high quality patient care.

Main duties of the job
The successful applicant will be an active member of the multi-disciplinary team, undertaking all aspects of personal care, delegated clinical care duties, including clinical observations including venepuncture and cannulation on a range of acutely unwell adult patients. They will also assist with completion of assessments in relation to Pain, nutrition, falls prevention, oral hygiene, pressure area prevention, V.I.P, moving and handling to provide healthcare and support that is individualised to the patient needs.

The successful applicant will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional. The successful applicant is expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high-quality patient care. As a Trust employee, they will honour their work commitments, be reliable and trustworthy. They will uphold the Trust values; the Trust code of conduct will always display civility towards others.

Please note this post may close at sufficient applicants.

About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the ' Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification
Experience
Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Qualifications & Training
Essential

• Numeracy and Literacy Level 2 or Maths & English GCSE (English Language or English Literature) A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enicnaric.net/)
• Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months of employment)
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3: o Theoretical knowledge - Experience of a range of care and related procedures - Clinical observations - Knowledge of relevant legislation

Knowledge & Skills
Essential

• Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
• Timekeeping, planning & prioritisation skills.
• Basic IT skills to use electronic patient records & other Trust systems
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.
• Ability to demonstrate the importance of holistic person-centred care & related procedures.
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Attention to detail.
• Insight into behaviours and skills of a carer and the need for effective teamwork.
• Knowledge of Safeguarding.
• Understanding work-related boundaries
• Awareness of GDPR and the need for confidentiality

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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