Job summaryAs a Band 3 Clinical Support Worker (CSW) you make a valuable and important contribution to the delivery of high-quality healthcare, supporting the registered professional in the delivery of safe, effective, compassionate patient care. This job description is to be read in conjunction with the person specification for this particular job.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the jobTo accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care. To assist in the supervision of other healthcare and support staff as directed. To carry out duties as specified within the Trust's approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision. To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient's condition. Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional. To report all care that has been given to patients within the team to a registered professional.
About usWalsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Job responsibilitiesMain Responsibilities To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care. To assist in the supervision of other healthcare and support staff as directed. To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision. To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition. Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional. To report all care that has been given to patients within the team to a registered professional. To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times. To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional. To keep the clinical area clean and tidy, maintaining a safe environment. To adhere to Trust infection control procedures, demonstrating an understanding of cross infection. To chaperone or escort patients as needed under the direction of the registered professional. To support relatives demonstrating compassion and empathy under the guidance of a registered professional. To assist with the discharge process for patients as directed by the registered professional. Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy. Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy. To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning. Ensure all waste and soiled linen is disposed of in line with Trust policy. Participate in audit under the direction of the registered professional. Clean and check of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission (inpatient areas only). Ensure deliveries are stored correctly and stock maintained to the required level. Support the housekeeper with general housekeeping duties, reporting as necessary essential cleaning needs (inpatient areas only).
Person Specificationlegible writing, good communication skillsEssential- Level 2 CSW Experience with working in a busy assessment unit
Desirable- Previously worked in the Arrivals Department
essentialEssentialDesirableessentialEssentialDesirableDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). 
