Job summary
An exciting opportunity has arisen for a dynamic, organised and motivated person to join the Medical Secretarial and Admin Team. This post within the existing team, supports the implementation and delivery of our new Teledermatology pathway alongside the existing patient navigator job description of admin support and team leading; the successful applicant will assist the clinical team in proactively managing rapid diagnostic service, providing holistic care to patients referred with a suspicion of or diagnosed with cancer, alongside the routine aspects of Dermatology Secondary Care services.

Effective communication skills are essential; in conjunction with clinical colleagues, you will help patients and their families navigate the complex health care system. Experience in health or social care would be advantageous, with evidence of being a team player whilst having the ability to work on your own within the boundaries of the job description.

Main duties of the job

• Tracking the progress of cancer patients through their pathway of care including through the diagnostic phase, pursuing results and ensuring that all results are managed appropriately to avoid potential delay. Patients may present through various routes and recording and tracking must be in accordance with National Cancer Waiting Times standards;
• Ensuring all patients receive appointments and next steps in their pathway in a timely fashion whilst overseeing any other aspect of managing the patient pathway;
• Maintain and update relevant databases as required.
• To support patients and their carers re-access specialist services without delay should they need to do so

The post holder will work with the wider Dermatology team, specifically providing support to the Consultants, Clinical Nurse Specialists, Image Capture CSW's, MDT Coordinators and Cancer Trackers to ensure timely care for all patients in relevant specialities.

About us
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Qualifications
Essential

• NVQ / EDCL

Desirable

• Shorthand

Experience
Essential

• Significant secretarial experience
• Experience of overseeing a small team
• Experience of using MS Office Systems
• Experience of work processing and associated packages
• Knowledge and use of medical terminology
• Word processing and audio typing skills

Desirable

• Previous medical secretary experience
• Experience of data bases and spreadsheets
• Digital dictation experience
• Experience with Access plans/waiting lists

Skills
Essential

• Knowledge of data protection and confidentiality
• Excellent communciation skills and use of language
• Currently Managing and creating access plans

Desirable

• Awareness of quality systems and Health and Safety standards
• Knowledge of performance targets, choose and book etc

Qualities
Essential

• Team player

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.