Job summary
****INTERNAL APPLICANTS ONLY****

The purpose of this job is to provide secretarial support to the Respiratory Team.

This job description is not intended to be an exhaustive list of duties, but merely to highlight the current main responsibilities of the post. The Trust reserves the right to change terms from time to time. Along with your main duties; you will also be expected to carry out any other duties that are reasonably asked of you. It may be reviewed from time to time in agreement with the post holder and line manager of the Service Unit. The post holder will be required to comply with all policies and procedures issued by and on behalf of Wye Valley NHS Trust.

Previous applicants need not apply

Main duties of the job

• Audio typing and reviewing patient letters and reports from digital dictation
• Forwarding letters/reports by either: - post, telephone or e-mail as required.
• Answering departmental phone calls in a courteous and professional manner.
• To liaise with patients and provide non clinical advice such as dates and times of clinic appointments.
• To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.
• Open, prioritise and date stamp mail daily.
• To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary.
• Ensure all patient notes retained in the office or sent out of the office are traced on Patient Administration System (EPR Maxims).
• Liaise with Clinical Site Managers, Fred Bulmer Medical Day Case Unit, MacMillan Renton Unit and other medical wards regarding patients' impending admissions for procedures.
• Ensure the patients record on maxims is complete, correspondence scanned onto Maxims and follow-up action is taken.
• Obtain urgent radiology reports off the computerized reporting system when required.
• Maintain an up-to-date knowledge of Departmental procedures.
• Obtain patients' hospital notes from Health Records and other Departments.
• To understand the 18 week pathway for patients and undertake any relevant training required.
• To be able to undertake validation and 18 week tracking of patients with the guidance of the Band 4 Medical Secretary.

About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

Details
Date posted
25 September 2026

Pay scheme
Agenda for change

Band
Band 3

Salary
£25,760 to £27,476 a year

Per Annum, Pro Rata

Contract
Permanent

Working pattern
Full-time,

Part-time

Reference number
229-MED-8185993

Job locations
Wye Valley NHS

Union Walk

Hereford

HR1 2ER

United Kingdom

Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification

Job description

Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification

Person Specification
Education & Qualifications
Essential

• GCSE in English and Mathematics or equivalent

Desirable

• SA stage 2/3 or equivalent Medical Typewriting/Word Processing skills

Skills, Knowledge & Abilities
Essential

• Ability to organise, prioritise and manage workload without supervision
• Ability to meet tight time schedules and deadlines
• Computer skills

Desirable

• Understanding of Health Records
• Medical terminology

Experience
Essential

• Previous secretarial experience or equivalent
• Working under pressure

Desirable

• Previous NHS/healthcare experience
• Audio-typing

Person Specification

Education & Qualifications
Essential

• GCSE in English and Mathematics or equivalent

Desirable

• SA stage 2/3 or equivalent Medical Typewriting/Word Processing skills

Skills, Knowledge & Abilities
Essential

• Ability to organise, prioritise and manage workload without supervision
• Ability to meet tight time schedules and deadlines
• Computer skills

Desirable

• Understanding of Health Records
• Medical terminology

Experience
Essential

• Previous secretarial experience or equivalent
• Working under pressure

Desirable

• Previous NHS/healthcare experience
• Audio-typing

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name
Wye Valley NHS Trust

Address
Wye Valley NHS

Union Walk

Hereford

HR1 2ER

United Kingdom

Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer details
Employer name
Wye Valley NHS Trust

Address
Wye Valley NHS

Union Walk

Hereford

HR1 2ER

United Kingdom

Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Administration Manager

Shelley Barber

shelley.barber@wvt.nhs.uk

01432355444

Details
Date posted
25 September 2026

Pay scheme
Agenda for change

Band
Band 3

Salary
£25,760 to £27,476 a year

Per Annum, Pro Rata

Contract
Permanent

Working pattern
Full-time,

Part-time

Reference number
229-MED-8185993

Job locations
Wye Valley NHS

Union Walk

Hereford

HR1 2ER

United Kingdom

Supporting documents
Privacy notice
Wye Valley NHS Trust's privacy notice (opens in a new tab)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).