Job summary
Band 4 Medical Secretary working within Urgent & Emergency Care (U&EC). This role is to be based at the Cumberland Infirmary.

This is an exciting opportunity to join the U&EC Secretarial team. The service aims to provide a high quality, locally delivered, patient focussed services for those attending our Emergency Department (ED), Same Day Emergency Care (SDEC) and Acute Medical Unit (AMU) areas.

This role will be crucial to the efficient day to day delivery of the service.

We are looking for a competent and professional Medical Secretary to be based at the Cumberland Infirmary, Carlisle. This is a permeant position.

Main duties of the job
In this role you will often be the first point of contact for our patients therefore a professional, patient focused approach is key at all times. You will provide a high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.

You should be educated to GCSE (minimum C Grade) standard, be trained to RSA level 3 standard and/or an NVQ level 3 in Administration and/or have the equivalent experience, preferably having a medical administration background.

We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively

Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.

About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

• Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
• Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• Flexible working Scheme
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Excellent opportunities for development*
• Competitive NHS Pension scheme
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification
Knowledge and Experience
Essential

• Computer literate.
• Medical terminology.
• Microsoft Office. .
• PAS.
• Understanding of the requirements of the Data Protection Act, Freedom of Information Act, access to health records and defensible documentation, health and safety legislation, and their application in the workplace.
• Equality issues
• Medical secretarial duties.
• Medical audio typing
• Operating word processing and computer packages

Qualifications
Essential

• GCSE English language (minimum grade C) or equivalent.
• RSA 3 typewriting / word processing, or NVQ3 business administration, or equivalent.

Desirable

• Medical secretarial diploma or equivalent.

Skills and Aptitudes
Essential

• Effective communication and interpersonal skills.
• Able to analyse complex facts or situations.
• Able to use initiative appropriately within team environment
• Able to work without supervision.
• Ability to organise and prioritise workload to meet deadlines.

Other requirements
Essential

• Willing to develop further relevant skills.
• Enthusiasm
• Willing to travel cross site for work and or meetings

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).