Job summary
We are seeking an enthusiastic and skilled Phlebotomist to compliment the role of the nurse and other Health Professionals and be an integral part and key member of care team.

You will make the best use of clinical skills within the practice to promote well-being and maximise health gain for patients and provide a safe, high quality and accessible treatment room service to our registered patients. We value teamwork, mutual support and a friendly working environment.

The ideal candidate will be responsible for drawing blood samples from patients, ensuring proper labelling and handling, and maintaining a clean and safe environment. They will work closely with physicians, nurses, and laboratory staff to provide high-quality patient care.

For informal enquiries please contact Roxanne Seeney at roxanne.seeney@nhs.net

Please note: Hours Full time, Monday to Friday with occasional weekends and bank holidays to meet business needs. Housebound bloods will also be a requirement. (Part time also considered, minimum 24hrs).

Please note that this vacancy could close early once sufficient applications have been received.

Main duties of the job
The purpose of this role is to:

• Provide a safe, high quality and accessible phlebotomy service to the practice population.
• Perform venipunctures and capillary punctures to obtain blood samples from patients.
• Properly label, store, and prepare specimens for laboratory testing and transportation.
• Verify patient identification and medical records before performing procedures.
• Educate patients on the blood draw process and answer any questions.
• Maintain accurate records of patient interactions and specimen collections.
• Follow infection control and safety protocols to ensure a sterile environment.
• Manage supplies and restock phlebotomy equipment as needed.
• Assist with clerical duties, such as scheduling appointments and updating patient records.

About us
Banbury Cross Health Centre was launched in September 2019, following the merger of West Bar Surgery, Banbury Health Centre and Horsefair Surgery. Banbury Cross Health Centre is managed by Principal Medical Limited (PML), a not-for-profit organisation.

We have two locations in Banbury town centre, at South Bar House and Bridge Street.

Banbury Cross Health Centre offers care and support from GPs, Nurses, Advance Health Practitioners, Allied Health Practitioners, Healthcare Assistants and Pharmacists. Supported by operational administrative teams to ensure efficiency within our care and treatment towards you our patients.

We are proud to be a training practice, helping qualified doctors, known as Registrars, complete the final stages of their GP training.

The practice is also unique in Oxfordshire in being its own Primary Care Network.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010.

Job responsibilities
Professional:

• Assess problems presented opportunistically by patients.
• Provide a safe, high quality and accessible phlebotomy service to the practice population.
• Perform venipunctures and capillary punctures to obtain blood samples from patients.
• Properly label, store, and prepare specimens for laboratory testing and transportation.
• Verify patient identification and medical records before performing procedures.
• Educate patients on the blood draw process and answer any questions.
• Maintain accurate records of patient interactions and specimen collections.
• Follow infection control and safety protocols to ensure a sterile environment.
• Assist with clerical duties, such as scheduling appointments and updating patient records.
• Ensure infection control guidelines are maintained.
• Communicate effectively with other members of the primary health care team.
• Preserve confidentiality.
• Any other duties considered relevant to the post.

Managerial:

• Assist patients to identify their health needs.
• Responsible for the maintenance of equipment and stock control.
• Manage and organise individual patient consultations.
• Attend staff meetings.
• Effectively manage own time, workload and resources.
• Preserve confidentiality of information gained at all times.

Educational:

• Identify personal development and training needs in conjunction with the Nurse Manager.
• Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and or professional development.

Health and Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Confidentiality:
The post holder must maintain confidentiality of information in accordance with professional and PML policy. The post holder may access information only on a need-to-know basis in the direct discharge of duties and divulge information only in the proper course of duties.

Safeguarding:

• To recognise that promoting the welfare and safeguarding children, young people and adults is everyones business and access training and supervision as appropriate to the role.
• To support the organisation in ensuring service users are protected from abuse or the risk of abuse and their human rights are respected and upheld.
• To ensure concerns are responded to appropriately in line with the organisations Safeguarding Adults Policy and the Child Protection Policy and interagency safeguarding procedures.

Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. This may mean study in staff members own time.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Person Specification
Qualifications
Essential

• Completion of an accredited phlebotomy training program.

Skills and Attributes
Essential

• Strong communication skills, both written and verbal.
• Influencing and assertiveness skills.
• Understands the importance of team working.
• Commitment to ongoing training and development.
• Able to work with patients and staff in emotional circumstances.
• Able to meet deadlines.
• Good time management.
• Strong IT skills, including proficiency in Microsoft Word.
• Flexible and adaptable to change.

Experience
Essential

• Clear understanding of clinical governance and guidelines.
• Strong knowledge of venipuncture techniques and medical terminology.
• Excellent interpersonal and communication skills.
• Ability to work efficiently in a fast-paced healthcare environment.

Desirable

• Experience of working in a Primary Care Setting.
• Experience of working in a GP practice.
• Experience using Emis Web.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010.