Job summary
An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements and great interpersonal skills to apply for a 12 month fixed term/secondment for the position of Clinical Quality and Improvement Officer for the Medicine Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust.

The post-holder will work closely with clinical colleagues within the Medicine group. They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Main duties of the job
The post-holder will work closely an in collaboration with clinical, operational, and administrative colleagues within the Medicine group to support the delivery of key performance indicators and provide high quality service and administrative support including information, analysis and report writing.

They will also act as a central point of contact for Quality and Governance within the Medicine group, resolving queries and ensuring reported KPI's are met. To identify issues and root causes in collaboration with the specialities to develop new standard practices.

Key aspects:

• To ensure an effective internal governance framework and communication system within the group
• To ensure standards for clinical data and quality metrics within the group are met.
• To provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trust's quality metrics.

About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities
To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used.

• Providing administrative support for meetings as and when appropriate.
• Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings.
• Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes.
• Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Groups professional standards.
• Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports.

For further details of the role please see the attached job description.

Person Specification
Qualifications
Essential

• Degree or equivalent level of experience working within a quality role or similar department
• Hospital IT Systems - EPR- Insite

Desirable

• Quality related training such as: - Risk management training - Datix Training - Clinical Audit training Lean Training (or passport sessions.

Experience
Essential

• Experience of working in a busy administrative environment
• NHS experience
• Advanced decision making and resolving complex work related issues
• Meeting management and minute taking
• Report creating

Desirable

• Presenting reports to teams/ committees
• Reviewed and revised a process to drive improvement

Knowledge
Essential

• Excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, Teams
• Excellent understanding of general office working procedures
• Awareness of current quality matrix within the Trust and NHS

Desirable

• Knowledge and understanding of current Trust and NHS Governance framework

Skills
Essential

• Sound decision making skills
• Able to present information and data to senior peer groups
• Excellent level of verbal and written communication
• Able to use judgement and initiative to provide information and support
• Able to analyse problems and initiate appropriate solutions effectively
• Positive and flexible approach to work.
• Able to produce complex reports, formulate policies and transcribe and compose minutes
• Able to recognise and resolve complex issues, referring where appropriate
• Able to demonstrate an innovative and forward thinking approach
• Understands limits of own responsibilities

Commitment to Trust Values and Behaviours
Essential

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX, United Kingdom
Employer's website: https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details
For questions about the job, contact: Lead Nurse Medicine, Jo Crinigan, joanne.crinigan@uhcw.nhs.uk, 02476964862

Supporting documents
Privacy notice: University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)